Norton vs ESET: Which antivirus is better in 2022?

You have given Norton a top rating and I have been using Norton on my computers for several years. However, after I had tried a Software cleaning program for a year then decided to uninstall it, it left an annoying nag pop up that Norton did nothing about. I tried Malwarebytes and it immediately detected it as malware and eliminated it. Shouldn't Norton have done that? What other programs would have worked like Malwarebytes since I notice that Malwarebytes doesn't get a top review from you?

April 2020--I have been a Norton customer for years. My subscription auto-renewed in January 2020. I began getting error messages on my laptop saying that my subscription has lapsed, which it had not, and that the virus protection programs could not run or update. I spent 3 hours on the phone with Norton Support for them to correct the issue. Supposedly, the issue was fixed. The same issue with error messages occurred again in February. Another 3 hour phone call, with the issue supposedly fixed. The same issue occurring in April. I had 2 more 3+ hour phone calls, with the Support person telling me in the end that he could not fix the issue and that the issue had to get raised to their engineering team and that I would hear back from them in 7-10 days! The support person had enabled and disabled dozens of settings on my computer so that my computer function was negatively impacted. I ended up having to spend another 5+ hours on the phone with Dell Support. In the end, my computer function had been so negatively impacted by Norton Support that Dell had to do a complete factory reset on my laptop. They had to remove Norton from my computer as a part of the exercise. I since spent another hour on a chat with Norton trying to find out when Norton Support is going to rectify the issue and get Norton replaced on my computer. I am paying for this service that I don't even have. They said another 7-10 business days! They have limited staff due to Coronavirus and everyone is working from home?? How does that even happen to a tech company??!! No capability to work from home. Are you kidding?? So, in the meantime, I have no virus or malware protection, and I am inundated with ad's. Awful. And I have no remedy. Beyond angry and I will post negative reviews on every site that I can find.

I've been using Norton antivirus for years and never been disappointed. It is a very good software with which everything can be secured & protected. Truly delightful product to use. I would recommend to a friend.

ESET May be good antivirus but absolutely the worst customer service I have ever seen. I tried to renew on several occasions my license which was rejected. The website claimed to have the wrong expiration date on CC but it ended up on my Card. I spent 6 hours on the phone waiting to speak to someone. I left numerous messages to be called back Finally I spoke to someone and took care of all. They said they were short staffed. Only three working for such a big company. I did receive two emails from an Emily Thompson from lead development. This was her response “ Good afternoon Sam, I appreciate you letting me know. Have a great afternoon, Emily Thompson Lead Development Assistant ESET North America That’s the response after 6 hrs wait time and ten emails to solve my renewal. It’s a good thing I didn’t have a technical issue. Not happy at all. As a physician, I have more important things to do these days than wait in phone or send emails to ESET

It is relatively inexpensive as compared to most of the other antivirus solution and also doesn’t consumes too much of CPU power while running in the background. Well, for a casual user like myself it seems enough.

I have been using it for many years and never had any problems. I don't visit suspicious sites though... that might be the case LOL