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360 Total Security vs Norton: Which antivirus is better in 2020?

Overall Score:
6.8
Features
Value for money
Support
Ease of use
Price:$26.98
Overall Score:
9.4
Features
Value for money
Support
Ease of use
Price:$39.99
360 total security360 Total Security Norton Antivirus Review - iconNorton
Pricing
Price$26.98$39.99
Money back Guarantee
Scanning
Real-time Antivirus
Manual Virus Scanning
USB Virus Scan
Registry Startup Scan
Auto Virus Scanning
Scheduled scan
Threat type
Anti-Spyware
Anti-Worm
Anti-Trojan
Anti-Rootkit
Anti-Phishing
Anti-Spam
Chat/IM Protection
Adware Prevention
Compatibility
Windows
Mac
Android
IOS
Usage
Ease of use
Extra features
Personal Firewall
Parental Controls
Gamer Mode
VPN Service
Smartphone Optimizer
Device Tune-up
Safe browser
Support
Live Help
Phone support
Ticket support

360 Total Security highlights:

  • It is a free product
  • An antivirus and PC maintenance tools in one package
  • Lots of options and features
  • Compatible with Windows XP-10
  • Also available on Mac OS and Android
  • Low system impact in the background

Norton highlights:

  • Safe and reliable files and data storage
  • Blocking of illegitimate software
  • Flexible scanning options
  • User-friendly interface
  • Decent variety of packages

Last Customer Reviews: 360 Total Security vs Norton

Lori
My phone rang when I was on my computer, I answered it, then figured i'd be on the phone for more than a half hour. and I didn't want to cut off my computer, so I ran a full scan with 360 total security. When I got off of the phone, I returned to my computer, and after the 360 scan I no longer could get online, 360 messed up my computer. I had to download Chrome all over again, and trying to figure out what was wrong took hours that I needed for other things that I had to do, I was LIVID!!!. I uninstalled 360 security. I had 360 for years, and never had this issue, but I will NEVER use it again. I had noticed that my pc was running kind of slow, and now that I have removed 360 it is running faster and better than ever!!. I have decided not to use any free antivirus software, Avast messed me up also years ago, and another one also whose name I can't remember!
Kelly A. Green
Hello Christine, We are very sorry that this has happened to you. You got scammed 100%. For instance, the official website for 360 Total Security offers their premium package for less than $20 per year (yes, twenty, not two hundred) and you will be able to install it on up to 3 devices. Even the most expensive 360 Total Security business plans are not even close to what you mentioned. Thanks for sharing your story with us! With warm regards, Bestantiviruspro.org team
Christine
I've been looking for the right place to write what happened between me and 360 security for quite some time now! In October 2018, I bought at Walmart the wireless printer for $40.00. When I tried to get the printer to work, I was having trouble. I called the toll-free # on the box the printer came in for tech help. A man answered the phone from and he asked me for permission to help set-up my printer. I permitted him to connect to my PC to help me. For some odd reason, he went to my Vipre Security settings and told me my Vipre security is compatible using Windows 8, not Windows 8.1! I told him I've had Vipre for over 10 years and all of our PCs in my home. It's good for a lifetime with their program! We've never had any issues with Vipre and their tech support is excellent and they've always answered the phone right away! He proceeded to tell me that Vipre isn't covering my Network and anyone can hack into my network. In the file under compatibility, he showed me that it's only compatible with Windows 7! This man proceeded to start to straighten out my files on my desktop and he was cleaning up my files. He then placed a telephone number at the bottom of my screen on my laptop and told me if I had any issues with the 360 security program to call that number! He told me to hold on for a minute. The person who answered the phone was from Canon support! I don't know how Canon printer tech help turned into a Security program when I called to get my new printer running! Never did anything happen like this in my life before! After 2 weeks of using the 360 security program? It didn't work anymore! Each time I tried to scan with 360? I would get a message to "UPGRADE!" I was so upset with this who sham! After this was over, I went to check the compatibility with this security program he installed and it was the same has my Vipre was which like I said above Windows 8! The 360 also was Compatible with Windows 8 - not Windows 8.1! So in October 2018, not only was I down $220 for a security program, I didn't even need it! But I still can't get my new printer to print! That was a very expensive tech support phone call I made to Canon that day! I have to ask has anyone else had a similar incident experience happen to them with 360 or any other security program? Is Canon in cahoots with 360 security? How could a toll-free number on a printer box get me involved with the 360 security program? I'm very sickly with 2 debilitating illnesses and I'm not able to do many things like I could when I was stronger. With the medicines I'm on for my illness(s) I can't think fast enough. I feel I was taken advantage of big time! Thank you for reading what happened to me. Have a wonderful day!
Richard Stevens
You have given Norton a top rating and I have been using Norton on my computers for several years. However, after I had tried a Software cleaning program for a year then decided to uninstall it, it left an annoying nag pop up that Norton did nothing about. I tried Malwarebytes and it immediately detected it as malware and eliminated it. Shouldn't Norton have done that? What other programs would have worked like Malwarebytes since I notice that Malwarebytes doesn't get a top review from you?
Bridget Cunningham
April 2020--I have been a Norton customer for years. My subscription auto-renewed in January 2020. I began getting error messages on my laptop saying that my subscription has lapsed, which it had not, and that the virus protection programs could not run or update. I spent 3 hours on the phone with Norton Support for them to correct the issue. Supposedly, the issue was fixed. The same issue with error messages occurred again in February. Another 3 hour phone call, with the issue supposedly fixed. The same issue occurring in April. I had 2 more 3+ hour phone calls, with the Support person telling me in the end that he could not fix the issue and that the issue had to get raised to their engineering team and that I would hear back from them in 7-10 days! The support person had enabled and disabled dozens of settings on my computer so that my computer function was negatively impacted. I ended up having to spend another 5+ hours on the phone with Dell Support. In the end, my computer function had been so negatively impacted by Norton Support that Dell had to do a complete factory reset on my laptop. They had to remove Norton from my computer as a part of the exercise. I since spent another hour on a chat with Norton trying to find out when Norton Support is going to rectify the issue and get Norton replaced on my computer. I am paying for this service that I don't even have. They said another 7-10 business days! They have limited staff due to Coronavirus and everyone is working from home?? How does that even happen to a tech company??!! No capability to work from home. Are you kidding?? So, in the meantime, I have no virus or malware protection, and I am inundated with ad's. Awful. And I have no remedy. Beyond angry and I will post negative reviews on every site that I can find.
Frank Johnson
I've been using Norton antivirus for years and never been disappointed. It is a very good software with which everything can be secured & protected. Truly delightful product to use. I would recommend to a friend.