Is Intego Any Good?
Overall, Intego is a decent antivirus for MacOS-based computers. It will protect you well from Mac malware. But if you are transferring files to Windows PC, you should check them with another antivirus. If basic protection is all you need to feel safe, Intego is the right solution for you. Advanced users who expect to get some extras won’t be disappointed as well.
Many Mac users still believe they don’t need any protection from malware. It really was so some ten years ago, but Macs aren’t immune to viruses anymore. Hackers have created various malware targeted at MacOS-based computers. Ransomware, adware, and trojans are all real threats, which means Mac users should get a reliable antivirus solution to stay safe.
For now, Intego has been protecting Macs for more than 20 years. It claims to offer complete antivirus protection with a full-featured firewall. Therefore, it can block attacks both from the inside and outside. Still, is it really better than other industry leaders that offer cross-platform solutions? Let’s take a closer look at what Intego has to offer.
The List of Pros and Cons
- Real-time protection
- Scans files as you access them
- Certified by two labs for Mac malware protection
- Has a built-in full-featured firewall
- Detects malware for different platforms
|Money back Guarantee||30 days|
|Manual Virus Scanning|
|USB Virus Scan|
|Registry Startup Scan|
|Auto Virus Scanning|
|Ease of use||4/5|
- Reliable protection from Mac malware
- Not tech-savvy users
- Advanced personalization
Reliability and Security
As Intego antivirus focuses predominantly on Macs, it is no wonder it copes well with malware samples targeted at this OS. Both AV-Test Institute and AV-Comparatives tested and further certified this product as a security system for MacOS computers.
Even though malware for Macs is not as diverse and well-spread as the one for Windows, both labs had proper capacities to run efficient tests and check Intego’s reliability. The antivirus detected 100% of all the malware for Mac it was exposed to. Also, it got the top result fighting against PUAs and unwanted spam programs.
Intego antivirus claims that it can detect Windows malware. This way Macs should not become storage for viruses and not spread them around. However, AV-Comparatives’ tests have shown rather poor results – Intego managed to detect only 28 percent of Windows malware. AV-Test lab returned with even worse results – in these tests Intego detected an awful zero percent of Windows malware.
Intego has a panel in its interface that shows the status of Safe Browsing in Safari and Chrome. But it doesn’t really watch over your online activity. The antivirus simply reports if the built-in browser safety extension is on. Intego built-in filters will also put phishing e-mails you get into the spam folder protecting in this way your sensitive information.
Intego Virusbarrier and Other Features
Now, when it is clear that Intego offers decent antivirus protection for Macs, let’s take a look at other features the software offers. Most top antivirus products nowadays have developed into complex security suits that have tune-up tools, safe storage, VPNs and other useful extras included in their top-tier packages.
Intego does not lag behind the competitors and allows its users to benefit from a two-way firewall, clean-up tool, parental control and files backup. Every package Intego has is a mix of the features listed above. You can therefore easily pick a product that offers exactly the features you need.
VirusBarrier is just what it sounds like – this component protects Macs from viruses. It scans the system 24/7 and checks all files once you access them. Also, VirusBarrier updates virus databases automatically.
NetBarrier is basically a two-way firewall that is supposed to protect your Mac from unauthorized access. With this component included in the package, Intego will ask you to identify the network you use when you launch it for the first time. Then this utility will display instructions to guide you through features.
The firewall can block unverified connection attempts in the Public Hotspot mode. In Home or Work mode it will allow incoming internal connections like new devices that you need to connect to the network. You can create exceptions and additional rules as needed. But the average user will most likely get confused with these settings.
Mac Washing Machine X9 is another feature that may be included in the bundle. It will clean the system from all the junk so that your computer runs fast and smoothly. Additionally, it will help with files organization.
Content Barrier is a parental control component that users having kids will appreciate. The feature not only allows to restrict access to certain content but also makes it possible to record children’s activities and set limits on time they can spend online. Settings can be customized for every kid, which is very convenient for families with two and more children.
Personal Backup feature comes with a self-explanatory name. It will automatically backup all the important files letting users to never worry about losing crucial information. The tool creates multiple files copies to guarantee the best possible result. Backups can be scheduled so there’s no need to manually launch the process every time the new file needs to be copied.
Currently, Intego offers 4 packages to choose from. Every single package has VirusBarrier and NetBarrier components. Therefore, whichever tier you pick, you will get real-time protection from all sorts of malware and network protection.
Mac Internet Security X9 is the basic package that only includes the antivirus and firewall features mentioned above.
Content Barrier Secure X9 is designed for families with kids as parental control is added to the bundle.
Washing Machine Secure X9 package offers clean-up tools in addition to security tools. It will be a good choice for users who hope to speed up their devices by getting rid of junk files.
Mac Premium Bundle X9 is Intego’s most expensive package. It includes every component mentioned before. Therefore, if you believe you need all the tools Intego has created, the Premium bundle is up your alley.
All Intego packages come with rather affordable price tags. New users can benefit from promotional discounts. The prices below are for new customers.
|Plan||Mac Internet Security X9||Content Barrier Secure X9||Washing Machine Secure X9||Mac Premium Bundle X9|
|5 devices||$49.99||Not available||Not available||$119.99|
Users who have both Mac and Windows-based devices may add dual protection to the chosen Intego package for an extra fee. In this way, they will be able to protect 1 PC in addition to the selected number of Mac devices. The company claims to partner with Panda antivirus, which makes it possible for them to provide Windows protection.
However, as discussed earlier in our Intego review, the software is not quite good at detecting Windows-oriented threats. For this reason, we do not recommend using Intego as a cross-platform solution and take a look at other options available in the market.
Ease of Use
Now that you know what to expect from Intego in terms of security and extra features, let’a talk about the experience you’ll have using the software. The installation process takes a bit longer than it should. But overall Intego is quite simple to use. There are some complicated settings that technically advanced users will appreciate. Still, even the least tech-savvy person won’t get confused with this antivirus.
The software will guide you through the interface during the first launch. All features are organized logically and neatly so that users don’t get lost. Each vital function and data is displayed on the main screen which is convenient.
There are two options for scanning – quick and full scans. The first one takes around three minutes, and it is a great result. The full scan will take about 14 minutes which is rather good as well. Also, the Mac doesn’t get overloaded even during the full scanning, and it is another advantage of this antivirus.
Support and Customer Service
There is a vast knowledge base on the Intego’s website. Therefore, you will most likely find answers for most basic questions here. The live chat, which is the most convenient and the speediest way to resolve any issue, is also available. US, Japanese and French customers may even benefit from phone support. Contacting the support team in an old-school way via email or by filling a form on the website is also possible.