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TotalAV Review 2020

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TotalAV 2020 antivirus review, all pros and cons

Total AV Antivirus Review 2020: Is TotalAV Good and Safe to Use?

For a company that’s just getting started, TotalAV is taking some impressive first steps. It looks like they’ve got a great future ahead. The truth is, their product does lack some advanced security features and functionality, and that prevents Total AV from becoming one of the leaders. But, at the same time, it offers a free version that will effectively protect your device no matter what (by scanning and detecting threats). So, it’s definitely worth a try.

For example, when we launched it the first time, the first quick scan took a relatively short time to finish – about 25-30 minutes. TotalAV antivirus did a good job finding the test virus files we installed. Plus, it deleted spy cookies in the system folders. There are different scanning options, real-time protection, and a firewall in the TotalAV Antivirus Pro package.

Additionally, the solid pack of standard features, the user-friendly interface, and the super-smooth attitude certainly deserve some credit. And, the 30-day money-back guarantee option, along with the 80% off deal  (only $19 per year instead of $29) makes this antivirus software even more appealing.

Best For

  • Fans of discounts: the mentioned 80% off deal applies when you buy one of the 1-year packages;
  • Users in search of lightweight AV software: TotalAV is very “quiet” and does its things in the background without lots of alerts;
  • Windows, Mac, iOS and Android users;
  • People who need to clean up their devices from time to time.

The List of Pros and Cons

Ok, now it’s time to set the record straight and see whether the pros “beat” the cons or not:

We like:
  • The free version is limited but still capable of detecting malware and boosting performance.
  • It finds and deletes duplicates without you even knowing about it.
  • Who doesn’t want to save $90 on a deal, right?
  • TotalAV works great with Win, Android, and iOS.
  • Extra features, like CleanUp and System Boost, help the user to keep their computers healthy.
We don’t like:
  • The Mac edition isn’t perfect and needs fixing.
  • Unlike most of the rivals, this product can only be used on up to 6 devices.
  • Web Shield only works with Firefox and Chrome

Highlights of Total AV

  • This antivirus software is compatible with the most popular platforms.
  • TotalAV offers a standard 30-day money-back guarantee.
  • For the 1st year you get more than a $70 discount.
  • As far as the most intuitive antiviruses go, this one is on top of the pedestal.
  • Available for mobile devices.

Total AV Antivirus Software Video Review

 

Features of Total AV

Pricing
Price
$19
Money back Guarantee
Scanning
Real-time Antivirus
Manual Virus Scanning
USB Virus Scan
Registry Startup Scan
Auto Virus Scanning
Scheduled scan
Threat type
Anti-Spyware
Anti-Worm
Anti-Trojan
Anti-Rootkit
Anti-Phishing
Anti-Spam
Chat/IM Protection
Adware Prevention
Compatibility
Windows
Mac
Android
IOS
Usage
Ease of use
Extra features
Personal Firewall
Parental Controls
Gamer Mode
VPN Service
Smartphone Optimizer
Device Tune-up
Safe browser
Support
Live Help
Phone support
Ticket support

Free download

Back in the days, we only had a couple of antivirus packages on the market. These days, there are more than a few leaders like TotalAV Antivirus Pro 2020 that protect our computers like brick TotalAV Antivirus Pro 2020.walls but the best antivirus is not easy to find. Here you’ll find out about its pros and cons, but for now, let us state that this product doesn’t lag heavily behind the competition. On the contrary, it makes most of them sweat.

User-friendly, intuitive, and with a whole line-up of fancy extra features, it manages to hold its own. Viruses, malware, Trojans, click-jacking – the TotalAV antivirus will defend your computer with pride and honor. It runs incredibly smoothly in the background, letting you focus on the tasks at hand.

Interesting fact: while most big-time players in the business have been around for more than a couple of decades, this company is only 3 years old. It’s kind of one of the new kids on the block (so, don’t be surprised when your friends ask you – what is TotalAV?) 

Most TotalAV reviews don’t take this antivirus protection seriously simply because it’s not in the Hall of Fame, so to speak, but that’s not fair. It does have its advantages, and we’ll discuss them further.

Reliability and Security

Total AV Review - is Total AV a good antivirus?

As mentioned earlier in our TotalAV antivirus review, this product is fresh out of the oven, and it still needs AV-Test to prove its performance. In social media, TotalAV is not very active, which makes it almost impossible to understand whether it performs well on a global level or not. At the same time, TotalAV works great, and the real-time checks are done in the background without interfering with your routine.

One of the greatest facts about this beast is that even when it’s running system scans, you can still do your thing. That’s great news for all the hard workers out there that don’t want to lose their precious time. Most antiviruses require the user to close every single program/app/window and wait until the quick scan is over.

Furthermore, this clever TotalAV antivirus is always checking for issues with your computer’s performance speed and helps it to work better and faster. Besides, it frees up a lot of space on your drive. The safe browsing VPN gives more protection, allows the user to surf the web without “ducking down” on every step.

That’s pretty amazing and certainly makes this product stand out. However, the most important security features still need a lot of work. So, is TotalAV safe? Well, when it comes to defending the system from malware by really good malware protection, with a VPN, it can compete with the leaders (Kaspersky, McAfee, and the rest).

Ease of Use

TotalAV review: Quarantine features. Hands down, this is one of the most friendly and easy-to-use antivirus products on the market with a really good user interface. The process of downloading and installation is super easy and straightforward. It’s specifically designed to be combat-ready right from the start, without the need for the user to set everything up manually.

The TotalAV dashboard is clean, bright, and all the essential features/settings are just a couple of clicks away. Plus, some cool and informative graphs in a user interface provide information about performance.

Package Features – What Does TotalAV Have to Offer?

In contrast to many industry leaders, TotalAV doesn’t offer protection for 10 or unlimited devices. Still, the available packages are quite alright. You can choose TotalAV Antivirus Pro, TotalAV Internet Security, TotalAV Total Security, or try TotalAV Free.

Total AV Antivirus Free Version – Basic Tool for Detecting Malware

After you install this antivirus software on your computer, you automatically get the free package. It lacks most of the essential security features, but malware protection and a quick scan to improve performance are available. To switch to the more advanced packages, log in with the credentials you received after the purchase.

TotalAV antivirus has a good firewall that block unwanted network connections.

Free download

Total AV Antivirus Pro for Entry-Level Protection

Total AV Pro is essential antivirus. The package can be yours for just $19 ($29 on the official site for the first-year license). However, make sure to cancel your subscription if you do not appreciate the product enough to pay $99 for the second year. As you already learned from our TotalAV guide, the company offers huge discounts for the newcomers. With this antivirus, you will be able to protect up to 3 devices, which is quite convenient.

With this package, only one device will be protected. You will get real-time protection and full system scan from viruses, trojans, and all other types of malware. TotalAV also promises to protect you from ransomware and phishing scams but better to choose TotalAV Internet Security.

In addition to flagging a website as either safe or potentially dangerous, TotalAV Web Shield Browser Extension will let you easier manage your cookies and browsing history. The browser extension also security features an ad-blocker. A firewall is another TotalAV tool that will protect you from online threats.

Besides, TotalAV Antivirus Pro package comes with a Disk Cleaner and PC optimization tools. Disk Cleaner will remove duplicate and junks files, while PC Optimization tool will help to optimize device’s performance.

Total AV apps for Android check your memory and battery.

TotalAV Internet Security for Multiple Devices Protection

According to the official website, this is the most popular pick. It costs $39, and the discount is the same: $80 off. A major difference between this package and the previous tier is that with Internet Security you can protect up to 5 devices. Therefore, if you have a family with, say, a PC, an Android phone, iPad, and iPhone, the package may be a great pick for you. More about these systems here:

In terms of security features, TotalAV Internet Security offers the same level of protection as the Total AV Antivirus Pro package, plus you get an opportunity to use a VPN created to hide your IP for a higher level of real-time protection. 

Moreover, with the Internet Security package, you get a so-called antivirus e-book as a bonus. This handy reading is supposed to teach you some safe practices to avoid malware and keep your devices safe. Lastly, you’ll get a powerful VPN to protect your Internet connection.

TotalAV Total Security Antivirus for Maximum Protection

TotalAV can protect your device against ransomware.

As the title suggests, this is the highest tier. For $59 you’ll get real-time protection for six devices – Windows 10, Mac OS, Android or other operating systems. It might not be enough for a big office, but for an average family, it should be a suitable option. The extra you get with this tier is smartphone optimization tool, AdBlocker, VPN, and Secure Password Vault.

Optimization tool will free up space and memory on your phone, and will also improve speed and performance. Secure Password Vault works exactly as any password manager: you’ll only need to remember one master password, and the app will securely store dozens of other passwords for you.

Another benefit that comes with the ultimate tier is a priority support (customer support will be extra quick with its response). Total Security package is money well spent, but only if you need to protect 6 devices (be it desktop computers or mobile gadgets).

Note that all TotalAV packages come with a 30-day money-back guarantee so that you will have one month to claim your money back if you don’t like the product.

Total AV Ultimate antivirus includes also scanning battery usage and real-time protection for your mobile.

Free vs Paid Version of Total AV

TotalAV has a free trial for 30 days. During this period, you can decide whether or not you are satisfied with the basic features of antimalware protection, optimization, real-time protection, full system scan features, and PC cleaning. The free version serves its purpose of introducing the product and showing its basic capabilities. 

The paid versions come in three packages with the extended feature set. The first year of subscription you can buy with a discount, and the next update will come at the regular price. The Antivirus Pro package costs $29/year, the Internet Security $39/year, and the Total Security $59/year, the prices are shown as the discount is applied. However, the regular price may seem a bit too much compared with the average market ones, but it is justified by the variety of the features offered.

The benefits of paid packages are obvious: you get everything you need for safe browsing, PC protection, and performance optimization. The most prominent security features of paid packages are password vault, remote firewall protection, ransomware, and real-time protection.

These three bundles have a similar set of features and the same high level of malware protection. The additional perks of this package are support and smartphone optimizer. 

Also, paid packages allow you to choose between the number of devices you can protect (with free version – only one device). Of course, five devices may seem not enough compared with similar market offers, but it is better than nothing or false promises. 

We recommend you try the free trial version of Total AV antivirus first.

How much is Total AV cost: Comparison table of Total AV Packages

  TotalAV

Free

TotalAV

Antivirus Pro

TotalAV

Internet Security

TotalAV

Total Security

Number of Device Licenses 3 5 6
Real-Time Antivirus Protection
Advanced Ransomware Protection
Virus, Trojans Adware Spyware & Malware Real-Time Protection
Protection against Phishing Scams
Free Up System Space with Disk Cleaner
PC Performance & Optimization Tools
Remote Firewall Protection
Stay Safe Online with Web Shield Extension
Web Browser Cleaner & Manager
Safe Password Vault
Antivirus eBook
24/7 Priority Super-Fast Support
Smartphone Optimizer & Protection
Safe Browsing VPN  ✔
AdBlocker

Total AV Coupons: Get Your Promo Discount

Right now, you have a unique opportunity to get an impressive discount of $80 on both TotalAV Antivirus Pro and Internet Security plans. Use a special promo code to buy them at the price of $19 or $39 instead of $99 or $119 respectively.

Besides, with our exclusive Total Antivirus coupons, you can save up to $90 on the Total AV Total Security pack. At the price of just $59, you’ll get the maximum possible real-time protection for 6 devices for one year plus super-fast round-the-clock customer support.

Total AV Support and Customer Service

Customer support is next on the menu in our Total AV review, and I’m happy to say that support is amazing. You can use email support, a ticket system, or live chat. Live chat is available 24/7: click in the bottom right corner, and you’ll instantly get connected to one of the company’s representatives.

What about the email support? Sending an email is also an option; or if you’re a fan of talking, grab your phone and give them a call. Keep in mind, though, that you’ll only be able to discuss issues with billing over the phone.

People that like to educate themselves on a subject before going ahead and asking questions will appreciate the ever-growing knowledge base on the official website. They’ve got almost every topic covered in there, including download/installation, questions about the various packages and guides for solving issues.

Even if this is your first real-time antivirus protection, the super-simple and straightforward instructions of Total AV will help you make sense of it all. For additional information just visit the official TotalAV site or official TotalAV knowledge base.

CLICK TO SAVE WITH TOTALAV

TotalAV Antivirus FAQ

How to Uninstall Total AV in Windows or Mac OS

Check our detailed guide ‘How to remove Total AV antivirus from your operating systems’:

If you decided to install another antivirus program for Windows 10, you can see our comparison reviews below for Norton, McAfee, Avast, Avira and Kaspersky, or just read other articles and guides.

Total AV Alternatives & Competitors

Looking for alternatives to TotalAV? We’ve prepared good ones for you:

What is Total AV antivirus?

This is a pretty new premium antivirus software product. It supports all the popular operating systems, reliably protects your system, and does not impact the performance much. The product offers a lot of great features not found in many competitors.

Is Total AV safe?

Yes, it is absolutely safe. Many tests from leading antivirus labs proved its efficiency. The antivirus real-time protection makes your system secure against malware, trojans, ransomware, and other threats. Total AV runs all the scans in the background. Its malware detection results are compared to the market leaders.

Is Total AV free?

No, it does not provide a completely free version. However, you are able to use a free trial for 30 days. This is enough to understand whether the product suits your needs and decide whether you want to use it. The trial version offers only basic protection.

How much does TotalAV cost?

Total AV has three plans: Antivirus Pro, Internet Security, and Total Security. They cost $29, $39, and $59 per year, and protect 3, 5, and 6 devices respectively. This is the price for the first year, it includes a discount. Further, you will be charged the regular price of $99, $119, and $149.

Who owns Total AV antivirus?

The Total AV is owned by Protected.net Group Limited. It is registered in the United Kingdom. For most users, the law of England and Wales is applied. However, the US users can use the service according to the legislation of the State of California.

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  • AvatarJemma Rand says:

    I installed it on my phone. It’s an old iPhone. The TotalAV review said that it will work perfectly. I had issues with the app. It didn’t really improve how my device works. The review said that my device will work faster after I install the app. It didn’t happen. It did find some viruses tho.

    • ModeratorModerator says:

      Hello, Jemma!
      The review mentioned that the software suite is capable of boosting the performance of your PC. We never said that it will improve the performance of any device. However, removing viruses always positively affects the overall “healthiness” of the device. Hope, this clears the confusion.

  • Johhhny C.Johhhny C. says:

    Hey! Thanks for the review. I was looking for a good source of information. You make good points and seem to know what you are talking about. I used their money-back deal. Didn’t really like the antivirus. It seemed to miss a couple of viruses that I had to clean up later, but the interface looked neat!

  • AvatarTodd Callahan says:

    Most totalav reviews do not focus on true upsides and downsides! Great job!

  • AvatarMike says:

    I don’t even know. Is TotalAV legitimate? They seem lacking some functionality. They promise a lot, but I don’t see many promised features.

    • ModeratorModerator says:

      Hello, Mike!
      The company regularly updates their software. They have something new with each version. As of right now, you may think that their product is lackluster, but it is still one of the best options in the market. Cheers!

  • AvatarKathy Tan says:

    I think that TotalAV antivirus works great. Have it on all my devices. It’s like a terminator. Virusonator! I don’t know why you guys complain. The product works. And there is enough features for me.

  • AvatarStan says:

    Can I use it alongside other antiviruses? They usually conflict with each other. I thought about creating a setup with several antiviruses so that they would clean up my PC better.

    • ModeratorModerator says:

      Hello, Stan!
      Yes, you can use various virus scanners simultaneously. Firewalls may have conflicts, but virus scanners usually work together just fine. Do not launch them simultaneously. They will eat more resources and may indeed conflict when scanning the system at the same time.

  • AvatarOmar C. White says:

    This Totalav antivirus review is very good. I like the simplicity. You also use a lot of images. Keep up the good work!

  • AvatarLeo Mitchell says:

    Their software package is a bit confusing to me. I do like its features. I don’t know why you say that it does not find all viruses. Programs that can find and eliminate every single virus do not exist. This program works fine. It cleaned up my hard drive.

  • AvatarJean Doyle says:

    I think they need some clarity. They say “one-click installation”, but I didn’t find it that easy. Maybe, I’m just old =)

    • AvatarMariAnn says:

      Welcome to the twilight zone. 😳

  • AvatarPamela Stevenson says:

    Thank you for making this review. I still don’t know which is the best for iPhone, but I will pay more attention to this product.

  • AvatarLightning_Fast_Mike says:

    I think it is the best program against viruses. It’s awesome! The interface is simple and you don’t need to tweak settings. Just fire it up and it works.

  • AvatarKerry Blackwell says:

    It’s a light and simple program. Doesn’t require too much resources. I have an old laptop that I use in travels. This program doesn’t slow it down.

  • AvatarLiza says:

    So should I use it over other programs like Avira? Is it better?

    • AvatarDon says:

      Liza, I don’t think it is that much better. As the review points out, they still have some features in development.

  • AvatarDebby says:

    Hello! I am particularly interested in Smartphone Optimizer and Device Tune-Up Features. Do they come with all packages or just with the costly ones? You do not specify in this totalav review.

  • Avatareleanore says:

    better than Webroot?

  • AvatarBob says:

    I downloaded free version yesterday.
    Today I accepted 7 day free trial premium version.
    No difference.

  • AvatarDaniel A Paglia says:

    Why can’t I purchase Ultimate anti-virus? Everytime I select Ultimate the check out page tries to sell me the pro version! I need to protect 4 devices and Pro only protects 3, that won’t work.

    • AvatarKelly A. Green says:

      Unfortunately, you may only choose 3 or 5 devices. So, in order to puchase Ultimate, pick the right package here and proceed to checkout

  • AvatarRyan W says:

    Been using Avira ,but read (Ad) story of $3 protection under this plan, for IOS SE IPhone. Is $3 all??

    • AvatarKelly A. Green says:

      TotalAV doesn’t have a $3 deal.

    • AvatarAntonio Brunato says:

      apparently its for the month. Its a one off charge as its automatic renewal & price will be different.

  • AvatarJane says:

    I have been looking for the worthy antivirus for my PC for a while.
    Thanks to this site and their chat support – finally picked total av. Quite happy with it actually. Doesn’t slow down my laptop a bit.

  • AvatarMartin Dunleavy says:

    I cannot find how or where to cancel or prevent billing

    • AvatarKelly A. Green says:

      Please, contact the TotalAV official support

  • AvatarDetlef Georg says:

    I bought a discounted version, i belief it was around $20, and it messed up my computer in a, for me, big way.
    Web pages that usually popped up in a second or less took for ever to load.
    Now I deleted it and everything is back to normal.

    • AvatarKelly A. Green says:

      Hello,

      we’re sorry to hear that you’ve experienced such issues. During our tests we haven’t experienced anything like that with our PC. I guess, it depends on the configuration of your system as TotalAV might overload older computers. But then again, any other modern program (antivirus including) can cause similar issues.

  • AvatarMel says:

    Why can’t I purchase Total AV Ultimate?

    • AvatarKelly A. Green says:

      Hello, Mel,

      But you can! Just follow this link and scroll down to pick the Total AV Ultimate

  • AvatarNorma Cook says:

    I bought in on the elaborate advertising of TotalAV, but I’m sorry now! During the sales I bought just about every extra shot out at me, as well. Well it took over my iPad Pro, hook line and sinker. I can’t get my email, I can’t get internet/WiFi, I can’t get messenger, there are very few that don’t bring up a black screen and no access!! I wrote four times for help with questions, telling them that I already had a VPN and would it be safe to install there’s? No answers in a week to my questions. Well evidently there is a collision between the two because I now have a useless iPad Pro.
    Obviously there email support is non-existent!!
    I’ve asked them to put my iPad back to normal ASAP and give me a refund under their 30 day guarantee. I wonder how long that will take.
    Yesterday I was on line with apple support for an hour and a half, got my stuff back. Had dinner. Went to use it before bed, and bingo…..everything was shut down again!!! TotalAV has full control of my computer.
    BUYER BEWARE!!!

    • AvatarKelly A. Green says:

      Hello Norma,

      We are truly sorry to hear that you have experienced such issues with TotalAV. We did run some tests on iPad mini, and hadn’t faced anything like that. However, we suggest that you simply remove TotalAV and try another product that will definitely suit your needs. For instance, get McAfee antivirus for your iOS devices and keep on browsing the Web safely.

      With warm regards,
      Bestantiviruspro.org team.

    • AvatarAnonymous User. says:

      Don’t even bother chatting them through their offered chat, they’re rude and exit out without helping… IMMEDIATELY. Embarrassing service.

  • AvatarLes says:

    This is the worst product I have ever used. Read cons.

    • AvatarKelly A. Green says:

      Hello Les,

      During our tests (both with VPN and without) we didn’t experience similar problems. But we know that some our readers did.
      Unfortunately, you haven’t provided an email to send you the instructions on how to fix this issue. So, we will just post it here.
      The only reason behind the slow loading and the absence of google or messages in your system is TotalAV’s firewall. It may block the connection to the internet for some ISPs. Here’s what needs to be done in such cases.

      Firewall blocked a connection
      In the event that you are seeing the notification ‘Firewall blocked a connection,’ it is likely that you have your ‘Outbound Traffic’ setting as OFF.

      Within your TotalAV application you have a section dedicated to Firewall settings.

      These controls allow you to manage both incoming and outgoing network traffic based on your settings.

      Follow the simple steps below to re-enable this setting which will remove the blocked notification you are currently faced with.

      Step 1: Open up you TotalAV application

      Step 2: Select ‘Web Security’ option on the left-hand side

      Step 3: Select the ‘Firewall’ tile

      Step 4: Use the toggle to turn on ‘Allow Outbound Traffic’

      Everything should be back to normal. Hope this helps.

      With kind regards,
      bestantiviruspro.org team

  • Avatarsticky_key says:

    Last year I decided to try totalav and started with the free version. In general, good functionality, serviceable real-time protection, but it seemed to me a little limited. Therefore, I decided to buy an annual subscription at a nice price, there was a discount on it. This antivirus software for coped with its tasks on mac, detected almost all virus and provided data security, but for Mac software requires improvements.

  • Avatarlenny says:

    I have a problem with the Scheduled scan function. I set the schedule when to run the scan, and when I go in – nothing has changed, the data remains unchanged. What am I doing wrong?

  • AvatarChunLI says:

    I bought the most standard 3-device totalav subscription. I have the Mac operating system, it seems like all the tools work, but sometimes they skip viruses. While the average, there is can be better choices.

  • AvatarJordan says:

    I work a lot in the browser, with mail and sites, and totalav makes this work safe. I use the extension for Chrome, everything is fine. It automatically scans the pages that I’m redirecting to, and the firewall blocks unnecessary ads. Thanks to your totalav review, I will also test it on the Windows 10 as I get my laptop infected at least once a month.

  • AvatarSelena says:

    I’ve used McAfee, Norton, Kaspersky and Trend Micro…all at the encouragement from “techies” and people who are supposedly “in the know” about anti-virus programs. I am not a techie. Several years ago I bought and installed TotalAV on my own. I found it very easy to install. I have nothing but good things to say about the program and those who own and run the company. TotalAV also receives 5 Stars for continuing to educate me. I love receiving the newsletters, which contain valuable information and keep me updated without putting me “in a panic”. I always receive advance notification my subscription is up for renewal and that my payment has been received. I always receive prompt and professional replies to any email I send to Customer Support. If I ever do not understand something, I only have to ask for further explanation, which they quickly supply. I never feel they are condescending. I don’t care if a legitimate program is blocked because it’s usually a temporary thing that is taken care of once the folks at TotalAV clarify things. I’m patient. FYI – I was notified via email there is a now a TOTAL AV for MACs.

    PS – Like others who are completed happy with TotalAV, I will confirm I am not connected with the company in any way, shape or form. I am simply a very satisfied customer.

  • AvatarCory S says:

    The initial scan was quick, but so was a pop up which wanted me to buy it. I clicked on Junk Mail remover and was met immediately with another pop up to push me to buy. Way too pushy there, guys.

  • AvatarAcesir says:

    You might want to mention that they take a monthly payment. That is not clear on their website. I assumed it is a one-off payment. They actually charge circa £10 per month.

  • Avatarben linder says:

    Installed on my Mac and seems to be working good with low system usage. Asked to have my Auto Extension removed with
    no answer? A bit early for a service Review.

  • AvatarFlora Diane mayer says:

    I have Chrome and am the only user of a laptop also have a Samsug 7 phone. What would be the best for me.

  • AvatarMary says:

    Be careful with subscribing. I had an automatic withdrawal today for $8.99 that I don’t remember authoring. Read small print!!

  • AvatarBenito Lucena says:

    I do not know what happen but I lost the symbol totalav app in my laptop. I already have a subscription. What shall I do to get back the totalav app in my laptop. I cannot have scan my laptop. Kindly reply soonest.

  • AvatarKate S says:

    I bought it for my laptop worked well for so long till it updated contacted them done everything I was told to do uninstalled and reinstalled several times all I get is a black box in right corner of screen completing setup, and that goes on for hours never stops, I even left it on over night and it’s still there in morning, I closed the black box opened totalav and up it came again.

  • Avatarbill says:

    it would be good if you had 3 year deals

  • AvatarKenneth Borrett says:

    Dear Sir/Madam
    How fast is the vpn and can this work on a smart tv?
    How much is it for 6 devices ?
    Can you take it out for more than 1 year?
    Thankyou
    N

  • AvatarJim says:

    Do I have to use the VPN that comes with the Total Security package? I currently use ExpressVPN and I am quite happy with it.

  • AvatarMark says:

    It’s a great product, but when your fee of £24 in year one becomes £168 at renewal – you have to conclude that they are con merchants who don’t care about customer service in the slightest. Especially if you pay via PayPal (really don’t use them either), because it automatically renews and charges you, to which you have no recourse. Avoid at all costs and use someone else who has a more transparent charging policy!

  • AvatarNancy says:

    Do I need to have a Mobile phone? The change in pass-word seems to have worked ,but the page changes I’m asked for a mobile phone .I don’t have one, but the only way out is to log out.