Norton Antivirus Review

Overall Score

Best for

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Full 24/7 protection (standard package includes a VPN)
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Identity theft prevention
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Safe browsing

Norton Antivirus: Is Norton Any Good?

Our final verdict? All in all, Norton Antivirus scores high if we consider its features, performance, and usability. Despite lacking a few important features, such as file encryption and a secure web-browser, the software is jam-packed with options for excellent protection, and both PC and mobile suits are present (with Android and iOS supported).

If you don’t expose your computer to especially dangerous threats (don’t visit suspicious websites or make online purchases), this solution would be enough for your devices to stay safe and sound. It is especially recommended for those who focus on the safety of the files.

Although you cannot download Norton Security for free, and packages aren’t cheap, you can get some services with a discount, for example, they have nice bundle deals for antivirus and Norton Wi-Fi Privacy VPN. Therefore, this solution would be perfect for minor businesses and corporate users, as well as for personal use. It is good for the business and probably the best antivirus for home use.

The List of Pros and Cons

Although Norton Security isn’t the cheapest software option, it outperforms the vast majority of other antivirus suits, and the false positives happen rarely.

  • Easy and intuitive dashboard
  • Multi-platform support
  • Around-the-clock customer support via phone
  • Reliable file storage and backup options
  • Norton Power Eraser tool blocks suspicious software
  • Free trial 30 days
  • The software impacts performance
  • Lack of secure web-browser

Norton Antivirus is one of the most popular products on the market. But is it an excellent solution to protect you in 2019, and moreover is it a good value for money? We are here to help you find the answer.

In short, Norton does ensure excellent malware protection without hurting system performance in the course of scans. Although this solution is relatively expensive, the Premium plan is jam-packed with features, backup solution and 25 Gb of storage online. What all of the Norton packages lack is file shredding, a secure web-browser, and encryption of files.

In this Norton Antivirus Review, we will check the features provided and evaluate the reliability of the software. Read the whole review to figure out whether the program is suitable for you.

Norton Antivirus Features

Price and Use
Price $39.99
Discount Available 33%
Money back Guarantee 60 days
Ease of Use 5/5
Scanning
Real-time Antivirus
Manual Virus Scanning
USB Virus Scan
Registry Startup Scan
Auto Virus Scanning
Scheduled scan
Other Features
Personal Firewall
Parental Control
Game Mode
VPN Service
Smartphone Optimizer
Device Tune-up
Safe browser
Threat-Type
Anti-Spyware
Anti-Worm
Anti-Trojan
Anti-Rootkit
Anti-Phishing
Anti-Spam
Email Protection
Chat/IM Protection
Adware Prevention
Support
Live Help
Phone support
Email support
Ticket support
Compatibility
Windows
Mac
IOS
Android
60-Days Money-Back Guarantee

Reliability and security

Reliability and security

According to the results of the real-world protection test conducted by AV-comparatives, Norton Antivirus detected and blocked about 99.3% of threats, which is a great result. However, 30 is above the industry average.

AV-Test Lab awarded the maximum 18 points to the latest version of Norton Antivirus (6 for protection, performance, and usability). It is worth noting though that historically Norton would on average get 5.5 points for usability.

If you try to access a website with malware in it, Norton would block the access showing a warning of danger. When trying to download an infected file, Norton would also warn you and stop the downloading process.

Viruses are moved to the quarantine folder to prevent them from harming the computer. Every time an infected file is stopped, Norton would inform you where the threat was going to install itself on the computer.

There was only one problem is that sometimes the antivirus wouldn’t block detected viruses. It means you may have to double-check that every detected threat was blocked and moved to the quarantine folder.

Norton Performance

Norton Performance

One of the principal Norton’s downsides is the fact that it slows computers down during malware scans. The company claims they have resolved this issue, and not the impact falls became less significant.

To check out how Norton Security Premium affects performance on Windows, we tool an Asus notebook with Windows 10 OS and Intel Core i3-5005U processor. Our team performed a standard OpenOffice-based benchmark test: during the process, we matched 20,000 addresses on a spreadsheet. Before antivirus installation, it took us 7 minutes to complete the task. After installation and activation of Norton, the time grew to 11 seconds. Although this level of performance impact seems to be serious, you aren’t likely to notice it.

During the full system scan, performance dropped by 30%, so Norton Antivirus is somewhere in the middle of antivirus solutions rating in terms of system impact.

As for the speed of scanning, Norton Security displays the average result: it takes over 1 hour to scan a hard drive, while a quick scan takes 3 minutes and 20 seconds. You can accelerate the process using the whitelist: add trustworthy files there, and you will limit scanning time only to the potentially dangerous files. After doing so, you can decrease the full scanning time to 20 minutes only.

Malware Protection

Let’s get a more detailed insight into the options of malware protection.

Similar to other antivirus software, Norton offers three layers of protection including signature matching (the software is matched to the database of known malware packages). The protection is strengthened by heuristic analysis – it controls the behavior of software and checks the code of new programs to detect unknown malware before it affects your devices.

To top it off, Norton releases new signatures with updates several times a day – the samples from users’ machines are analyzed on the proprietary cloud servers. If anything is deemed dangerous, Norton’s team fixes vulnerabilities and sends signature updates. Norton features browser extensions for Mozilla Firefox, Chrome, and Internet Explorer. The extension checks destination headers for web packets for connection with known malicious websites.

What about a game mode? Although there is no game mode as it is, you can put the Norton Security application into the Silent Mode and reduce the number of updates and user notifications when the full screen and 3D graphics are running. It’s the same when you power up your computer after long-term inactivity and do the updates later to avoid slowdown.

Together with the main Norton antivirus product you get:

  • defense against spyware;
  • protection of the system’s Registry file to block the installation of unauthorized applications;
  • protection against ransomware and phishing.

Ransomware Detection

Ransomware protection is available on every Norton antivirus version. It means that you can shop online without being afraid of malware stealing or credit card’s credentials. Besides, the files on your computer will be protected against encryption. However, with Norton Antivirus some files get lost during the ransomware.

Phishing Detection

Anti-phishing protection is included in all Norton packages. It is crucial to keep away from dangerous emails and websites: the software detects suspicious links and files before they infect the user’s computer and compromise personal information.

Ease of use

The program is user-friendly, and the vast majority of users don’t face problems using it. The installation process isn’t complicated: you download a 1 Mb patch that turns into a 175 Mb installation, type in the activation code, and all else is done for you. The program will offer you to participate in data collection (Community Watch) – you can skip it.

Launching a quick scan is a one-click affair – it takes about 7 minutes to have all your system checked. If the level of protection is optimal and everything’s safe, the front page will be colored green. Otherwise, you’ll see a red X mark near the software and components under threat. Besides, you can launch the Silent Mode and find the taskbar to do anything from updating signatures to searching for a new version.

60-Days Money-Back Guarantee

Norton Interface

Norton Interface

The interface of the antivirus is intuitive and bright, and it contains all necessary links for simple management. When you open the program, you will see four major security options offered by Norton: Security, Backup, Performance, and Identity. If you need additional information, you need to click “More Norton.” There is a reminder that tells you when the subscription terminates and provides the link for renewal.

Scanning Options

Norton Antivirus provides the following scanning options:

  • Fast scanning of local files and discs.
  • Full scanning of a hard drive (detection of all known vulnerabilities).
  • Scanning and repair of compressed files.
  • Rootkits and stealth items scan.
  • Scanning of the network during the Full scan and Custom scan. This option is turned on by default.
  • Heuristic Protection (detection of unknown threats). If the software detects a suspicious file, it’s categorized as infected and blocked.
  • Cookies scan. The software detects small files that might have been placed on the computer to track user’s activities.

Available Package and Extras

Norton has recently updated its product and now offers four packages to choose from. Norton Antivirus Plus is a basic package that will protect 1 PC or Mac from all types of malware and ransomware. Smart firewall, password manager and anti-phishing tools are also included in the package. Besides, the package comes with 2GB of safe cloud storage.

Norton 360 Standard package is the next tier for 1 device that is compatible with iOS and Android as well. Moreover, with this package, you get more cloud storage (10 GB), webcam protection, VPN tool, and Dark Web Monitoring to protect your data.

Norton 360 Deluxe is a version of the Standard package for 5 devices with 50GB of storage and parental control. A special Web Portal will help you easily manage them.

Norton 360 with LifeLock Select adds a number of identity theft protection services to the Deluxe package. 

All Norton packages come with a refund promise in case Norton fails to keep your devices free from viruses.

Norton Antivirus Plus
  • Malware Protection
  • Ransomware Protection
  • Password Manager
  • Smart firewall
  • Anti-phishing tools
  • 2GB safe cloud storage
Norton 360 Standard
  • PC, Mac, Android, iOS
  • Norton Antivirus+ Package
  • VPN tool
  • Webcam protection
  • Dark Web monitoring
  • 10GB safe cloud storage
Norton 360 Deluxe
  • 5 devices
  • Parental control
  • Special web portal
  • 50GB safe cloud storage
Norton 360 with LifeLock Select
  • 5 devices
  • Parental control
  • Identity theft protection
  • Special web portal
  • 50GB safe cloud storage
60-Day Money-Back Guarantee

Norton Pricing

Norton review - is Norton good

Norton Antivirus can boast agreeable pricing options, even though it doesn’t cover many devices. The quotes for the packages are:

  • Norton Antivirus Plus – $39.99/year.
  • Norton 360 Standard – $49.99/year.
  • Norton 360 Deluxe – $59.99/year.
  • Norton 360 with  LifeLock Select – $99.99/year.

All the prices are for the new users, and the renewal will cost you about 55% more. In this regard, paying for to years upfront may be a good idea, as it will allow you to save $50-90.

Customer Support

Norton offers excellent customer support to its clients. If you have any question, you can first search for information in FAQ, videos, forums, and blogs. If you don’t find the answer, you can always contact Norton’s assistants around the clock via phone, chat, or email and get a swift reply. 

Norton Coupons: Get Your Promo Discount

If you’ve never used Norton products before, you can take advantage of Norton coupons for new customers and purchase its top-notch antivirus with a good discount. For example, the discount on the Norton Antivirus Plus(1 device, 1 year) is 33% – $39.99 instead of $59.99.

Norton 360 Standard (1 device, 1 year) will cost you $49.99 instead of $79.99; the discount is 37%. Finally, the price for the premium Norton 360 Deluxe with a promo code is $59.99 against $99.99 – 40% off. The latter offers yearly protection for up to 5 devices.

Norton Antivirus Alternatives & Competitors

Looking for good alternatives to Norton Antivirus? We can help you:

Norton Security Video Review: Test vs Malware

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Danny
Danny

A fair price for a fair software.

Jemma
Jemma
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Does Norton antivirus work for Mac? You wrote in your Norton antivirus review that the version for Mac computers is not available.

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Moderator
Moderator

Hello, Jemma!
The version for Mac exists, but you need to pay for the software package in order to use it. The free version is for testing only and works on PCs with Windows OS.

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Ricky Craig
Ricky Craig
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Hi, guys! Thanks for the review. I personally used Norton’s software for my whole life. I think that their antivirus solutions are also great, but I would definitely use a stronger firewall/VPN to be sure.

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Martin Ortiz
Martin Ortiz
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Judging by the way you are describing Norton security, it feels that you are very biased against it. I think that it is a good program that has everything it needs to cater to a wide audience of users. Who cares about encryption? It searches for viruses and eliminates them. What else do you want?

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Moderator
Moderator

Hello, Martin!
We try to abstain from biased commentary. Our primary goal is to provide an honest, professional opinion. We do not endorse neither do we try to bash software for no reason. We present arguments to back up our judgment. Hopefully, this statement clears up the situation. Cheers!

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Lee
Lee
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I used the Norton security suite before. Stopped my subscription about a year ago. They ask too much money for the level of service they provide. I guess, to each their own. You can certainly try their services and see if they satisfy you. I personally do not recommend the software, but I cannot ignore its virtues. It’s quite good. Just overpriced.

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Anna Mendelson
Anna Mendelson
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The customer support is very good. I think this is why they ask a higher price. They work really fast. I’ve never seen a more responsive support in my life. They do a better job than AT&T, that’s for sure!

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Steve
Steve
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Can I get a Norton download link?

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Moderator
Moderator

Hello, Steve!
Norton 360 download link can be found on the internet.

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Helga Kim
Helga Kim
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I paid for the premium package. Can’t say that I enjoyed the experience. I cannot really say that the program is bad. I just expected more for my money.

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Louise
Louise
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Where did you see that their scanner works fast? It took forever for the program to find all viruses. It works very slowly. It removes them cleanly tho.

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Arthur
Arthur
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Feels like an unfinished product to me. So many staple features are lacking.

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Cath MacNeill
Cath MacNeill
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I have used AVG and Mcafee (until Oct 2018), but Norton is by far the best. So easy to use and informative for non tech people. It doesnt slow down my PC – it just gets on with its job. It gives easily explained choices to optimise protection, PC performance – although the reports could be less technical and more meaningful to non tech people. And I am a dedicated customer of Norton as from now – the best. Very happy

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Alberto
Alberto
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Is Norton antivirus free? I heard that you can use it for free. Is the free version better compared to other antiviruses?

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Moderator
Moderator

Hello, Alberto!
Norton does not have a free package. However, you can use their money-back guarantee option if you feel that the level of service is not up to par with your expectations. This is essentially Norton free trial. If you didn’t like it, just ask for the refund. They will return your money, no questions asked.

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Kim Kampana
Kim Kampana
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I honestly was shocked at the price. $70 for a year? Honestly? That’s way too much.

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Jason
Jason
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Not very helpful on line when trying to cancel
Customer service overseas

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If needing to talk with a person - you are talking to person overseas.
As with most of these automatic renewal services - hard to cancel -.
easy to keep getting billed
Norton Support
Norton Support
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Norton Support Number 1 (855) 815-2726

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Nerdy Cole
Nerdy Cole
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I have tested about 5 main antivirus programs, it was not easy to pick the best antivirus but … well, Norton has proven to be the sturdy guard for my PC system. I mean who doesn’t want to be sure that you didn’t catch any viruses while surfing the web for some news or goods.

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super strong protection
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price
Tom Allred
Tom Allred
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Norton runs on my PCs, phone, and tablet. Haven’t had any viruses or malware. Pretty much has been invisible, which is how I like it. Had to call support because Norton was eating 30%-50% of my CPU when certain programs were running. First call was on June 27, 2019. It’s now August 13, 2019 and they have yet to come up with a solution. Their twitter “support” is nothing but canned messages. I don’t know how many times I’ve been told the “engineering team is working on it and will call me back within 24-72 hours. But no call would… Read more »

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Software appears to work as expected
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Worst support I've encountered in 40 years of IT
GipsyGirl
GipsyGirl
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i’ve been using norton antivirus for seven month now, there have been few hiccups on the way when it tried to mark some of the photos i have downloaded from the internet as a virus.

not sure that they weren’t though… btw, the support is just awesome and very fast. norton might be a bit on the pricey side but trust me it worth it 100%

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