PC Matic Review

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PCMatic Review: Is PC Matic Any Good?

We took our time to review PC Matic, and if it’s affordable protection for five devices that you need, this software is the right choice. Again, this isn’t just an antivirus, but a set of optimization tools that are capable of significantly boosting system performance. Sadly, while the whitelisting approach is quite impressive, it does have some flaws. It constantly blocks legit apps and programs, which can be quite frustrating for many users.

The addition of full Android support is excellent news. That means you can use this product not only on your PC but also protect your mobile device (like a phone or tablet). System load is phenomenally low, and there’s a lot of room for tweaking during the scans. But support isn’t as friendly or quick to respond, and while the interface is friendly, it might be a bit confusing for some users.

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The List of Pros and Cons

We like:
Impressive whitelist-based anti-malware protection
Affordable, compared to similar products
Offers a lifetime Subscription
Results page is very informative
PC optimization tools are excellent
Comes with a 30-day money-back guarantee
We don't like:
The antivirus is known to block valid apps/programs
Abundance of false positives in third-party lab tests
Hasn’t yet been tested by many independent companies
Full malware scan leaves a lot to be desired
Manual tests aren’t very easy to run
Regular apps can take longer to launch

Highlights

  • A unique approach to detecting and eliminating malware
  • Whitelisting, Fileless Script Block and RDP Port Controls
  • Compatible with every single Windows OS, starting with XP
  • Available in English, German, French, Italian, Spanish, Portuguese, and Japanese
  • Full support of Android devices
  • Automated PC Maintenance
  • Low system Impact, works with decades-old computers
  • Built-in AdBlocker
  • Very user-friendly, easy to install

Modern-day antivirus products focus all of their resources on detecting and eliminating malware threats. Tune-up/optimization tools come as a bonus, nothing more. That’s not the case with PC Matic: developed by PC Pitstop, an Iowa-based company, it uses an entirely different approach. First of all, it’s a tool for tuning up your computer; the built-in antivirus is just a small part of the package.

Furthermore, you won’t find the traditional signature/heuristic scanning techniques here. Pitstop believes that whitelisting is the best tool against malware. Fileless Script Blocking and RDP Port Controls will also make sure your device is safe and sound. Let us go ahead with the PC Matic review and talk more about these highly unusual methods of dealing with online threats.

Features of PC Matic

Price$50
Discount Available
Money back Guarantee30 days
Real-time Antivirus
Manual Virus Scanning
USB Virus Scan
Registry Startup Scan
Auto Virus Scanning
Scheduled scan
Anti-Spyware
Anti-Worm
Anti-Trojan
Anti-Rootkit
Anti-Phishing
Anti-Spam
Email Protection
Chat/IM Protection
Adware Prevention
Windows
Mac
IOS
Android
Ease of use4/5
Personal Firewall
Parental Control
Game Mode
VPN Service
Smartphone Optimizer
Device Tune-up
Safe browser
Live Help
Phone support
Email support
Ticket support

Best For

  • Owners of outdated computers
  • People that are still using Windows XP
  • Users looking for an all-in-one product

Reliability and Security

PC Matic isn’t a regular antivirus solution – we have already established that in this review. And for that reason, it is a bit tricky to test it. Recently, Virus Bulletin ran this software through a series of tests, and it managed to earn a perfect (100%) detection rating. However, while in the RAP test, this product did fantastic, in the VB100 test, it failed several times.

But, that’s because PC Matic is constantly blocking valid programs. In the AV-Comparatives tests, the antivirus also earned a perfect score (in the zero-day attacks test). At the same time, it blocked 800+ legit programs. For comparison, Webroot SecureAnywhere used to be the product with the most false positives, and it had only 12 of those.

In our series of tests where we intentionally plant malware samples on the system, PC Matic blocked them all. To clarify: most of these were blocked because they were not on the whitelist. Only 18 percent of those samples were called dangerous by the Super Shield. Another 54% were labeled unknown, while 11% were flagged as good, but were still blocked.

We launched the same “pack” of malware samples the next day, and the results were different. All the unknown and good samples were now labeled as dangerous. That’s because whenever this product comes across unknown files/apps, it submits them for an in-depth analysis. And, 24 hours later, all these unknowns are identified.

PCMatic (PC Matic) Antivirus review

Malware Protection

Since whitelisting is a new way of detecting malware, you’re probably wondering how it works. Most antiviruses on the market create blacklists of constantly evolving malware codes/algorithms. PC Matic does the opposite: it creates a whitelist of known safe files. So, whenever it encounters files from the list, it leaves them alone.

All the other files are sent to the company’s research team for analysis and quick tests. As we’ve just mentioned, it takes up to a full day for the team to categorize the unknown files either as safe or dangerous. The most significant disadvantage of this method is that you’ll always have to manually “tell” the antivirus that specific files, programs, and sites shouldn’t be blocked.

But whitelisting isn’t the only technology used by PC Matic. Hackers are known to use tools like PowerShell to install malware without any .exe files. The Fileless Script Block is the company’s exclusive agent that is excellent at detecting malicious scripting activity. Finally, RDP Controls prevents criminals from getting access to RDP ports.

Scanning Options

With PC Matic, scans are a bit different from the other products. Instead of running a specific test that focuses on finding and dealing with malware, you run a full scan. It includes complete disc fragmentation, performance tweaks, and, of course, malware detection. First, the software launches a quick diagnostic scan to check for issues in the OS and to attend to them.

Performance, Security, Maintenance, and Stability are the cornerstones of this scan. In a way, this is a combination of tune-ups, optimization, defragmentation, and regular antivirus scans. Junk files, craplets, driver updates, and potentially dangerous files – that’s what PC Matic checks the system for. Next, it runs a number of benchmark tests and creates a detailed report.

Failed tests are painted red; gray indicates that a particular test was skipped. Green means your PC performed excellently in a test. With yellow, blue, and purple, you get quick tips and possible solutions. You can run a malware scan separately: all you have to do is uncheck all the other options.

Note: this is the quick malware scan we’re talking about. If you need the full scan, you’ll need to go OptionsScan OptionsQuick/Full Malware Scan and select Full.

Other PC Matic Features

The AdBlocker is a relatively simple tool – it works just like all the other ad blockers. With it on, you’ll get rid of most of the malicious and annoying ads. The so-called “malvertising” attacks have evolved over the last couple of years, but PC Matic is doing a fantastic job of eliminating them. As for the ads, they are known to collect personal information, including browsing habits.

PCMatic Review

And what about the maintenance tools, you might ask? This product’s Automated Maintenance is quite impressive and is capable of significantly improving system performance. It runs automatically when the user scans the PC. Here is a list of things this tool does during a full OS scan:

  • Removing junk files (and freeing up space)
  • Optimizing broadband
  • Defragmenting all local discs
  • Updating all the drivers on the OS
  • Cleaning the registry, speeding up the system
  • Improving SSD performance
  • Excluding non-essential apps from the start-up list
  • Getting rid of non-essential OS tasks
  • Speeding up downloads in Internet Explorer and Firefox
  • Patching up security holes in software

PC Matic Performance

You’ll be surprised by how little of the system impact this product has. We already mentioned that it can work with Win XP (along with Vista, 7, 8, and 10). On the official website, hardware requirements include a 1GHz CPU, 512MB RAM, and 1GB of free space on the hard drive. Yes, PC Matic is the least demanding antivirus on the market.

We ran several tests with PC Mark, and they all proved this. An OS Without this software earned a score of 2500; with it installed, the score was 2492. However, it’s important to note that you’ll need to be connected to the Internet to perform tests. Secondly, once a scan is done, PC Matic requires a reboot, and then it starts another scan.

Ease of Use

Although this is a highly unusual antivirus, it’s still on par with the most user-friendly solutions. While Android is also supported, it is clear that PC Matic was initially designed for Win-run PCs. Installation is very fast and easy – you won’t have any problem with downloading and installing the software. A regular user might be a bit intimidated by all the available options, but, again, the interface is very friendly.

Some antiviruses tend to warn the user when he/she visits potentially dangerous websites or downloads .exe files from the Internet. One of the best things about this product: it doesn’t “attack” you with pop-up messages all the time. The biggest downside – PC Matic slows down the launch of standard apps. In this regard, it lags behind the competition.

PCMatic Pricing

Annual Subscription:               $50

Lifetime Subscription:             $150

These plans offer protection (and optimization) for five devices. The customers can purchase licenses for up to 125 devices, which is quite impressive and make it best paid antivirus. However, that won’t change anything and won’t give access to any additional features.

In comparison with the competitors, these price-tags are highly affordable. For example, Bitdefender for five devices costs 69.99 dollars, while Kaspersky is available for $99.95.

The Lifetime subscription, in turn, is a unique opportunity to save a lot of money. No other antivirus/optimization product on the market offers a similar deal.

There’s also a free version available, but it’s not particularly impressive. The only thing that a user can do with it is run scans. However, once the test is over, you won’t be able to fix any issues with PC Matic unless you purchase one of the available plans. With the paid plans, you can always rely on a 30-day money-back guarantee and get a refund during those 30 days.

Support and Customer Service

PC Matic Reviews: pros and cons

On the PC Matic official website, you’ll find a lot of useful information. The list includes an extensive FAQ page, lots of how-to videos, and user guides. On the Customer Service page, there’s some sort of an interactive knowledge base. The system will ask you a series of questions and give answers depending on the information you share with it.

True, it’s not as easy and friendly as, say, a live chat, but you will be able to solve most of your problems. On the Technical Support page, users can send a message via email. According to the website, it won’t take more than a day for the customer to get an answer. Our team of experts tested that claim several times and confirmed that they answer relatively quickly.

There’s also a 32-pages long user’s guide with detailed info on every single feature PC Matic has. The how-to videos are very helpful and easy to understand. If you’re not a tech-savvy user, these will let you make sense of all the available features. Topics like installation, logging in, scheduling, and system cleaning are fully covered.

PC Matic Alternatives & Competitors

Looking for good alternatives to PC Matic Antivirus? We can help you:

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  • I bought the Lifetime ‘Evergreen’ several years ago and run it on PCs and laptops. I had been looking for ‘whitelisting’ and was really happy to find it in a consumer package (there is a much higher time/cost professional solution for networks). The learning curve is steep – though they have improved it. Basically, once you install, you have to run tests. The tests identify those programs that it already knows about and it labels them (safe/dangerous) – but it is left with several dozen which it does not recognize. These could be ‘zero-day’ exploits or new nasties or just plain too unknown to be known (like a patched variant of a search utility put together by my IT grad kid). Since these are my systems, I am glad to have a specialist review them -take a day – hey, take three – I want ‘SAFE”.

    I’m happy.

  • I use to use Webroot, however, I was having issues with Webroot breaking my CrashPlan Pro cloud backup software along with some other software on my Windows 10 Pro 64bit computer. With PC Matic, I haven’t had any of these issues.

  • I have used PC Matic for years on several of my devices. I first used it on an older laptop that was so slow, I could barely get it to power up so I could get all of my files moved out of it for transfer to my newest device. PC Matic was very turnkey and it was easy to download even on a very slow, old, outdated machine. The scanning and repair process was very easy to do, literally requiring only one button push to do it.
    PC Matic ran through the process very quickly in just minutes, defragging discs, clearing junk files, scanning for viruses, malware, spyware, etc. doing everything automatically. In the end, that old dusty PC ran flawlessly and was very quick after using PC Matic. I now have PC Matic on all of my windows-based PCs for preventing viruses and it catches things quite often, preventing my Laptops from getting anything malicious.
    PC Matic also runs regular scans and maintenance for me automatically so my devices run the fastest they can possibly run, and I don’t even have to think about it! I highly recommend PC Matic to everyone I know. It’s a great value for the low price and it works much more efficiently than an ordinary “virus prevention” program because it also performs maintenance on my personal computers as well.

  • PCMatic leads the way! If you haven’t tried it yet, give ‘er a go!
    Haven’t found any yet after several years usage!++ And no, Rob Cheng and I have never met and I am NOT an employee of PCMatic!++

    ps: I had a kaspersky antivirus before – it sucks. Loaded my laptop and caused overheating.

  • Runs in the background, and doesn’t slow down my computers, nice to see weekly reports of any viruses or other issues it automatically fixed. The full scan did not take too long. But for some non-tech-savvy users it might be slightly too complicated.

  • Satisfied customer. Bought Pc Matic after reading a review on this site. So far, so good. Thanks, guys!

  • Fully satisified with no issues since installed a couple of years….I have only one computer. Wished subscription could be used on Android tablet also.

  • Great antivirus system.
    But, to me the design seem ted outdated.
    Also, the pricing… not the most cheap out there. For instance, saw here that I can buy total av for $29.99 – hard to beat.

  • I trust PC Matic. I have our laptops scanned every week. My bf and me have cute little HPs and they never get sick! Cool!

  • Got PC Matic because of the reviews from other happy users. Didn’t regret it even for a moment. The installation was simple and it runs like a clock. Best antivirus I’ve tried so far.

  • I HAVE BEEN USING PC MATIC FOR OVER FIVE YEARS NOW AND I AM VERY SATISFIED WITH IT AND HAVE RECOMMENDED IT MY FRIENDS AND RELATIVES. I WILL CONTINUE TO USE PC MATIC IN THE FUTURE.

  • Best Security I’ve had since buying my first computer back in the 70’s
    There was a period when I tried Symantec’s Norton. But it didn’t work well in the long shot.

  • I relied on Windows 10 built-in protection placing an email with RANSOMWARE in the SPAM folder which I clicked on believing is was UPS notice wrongly placed there. After 10 hours all files on hard drive and USBs were encrypted. I refused to pay the ransom and paid a computer shop to restore my computer and deleting all encrypted files.
    I fell much better now with PCmatic monitoring the activity of my system which could have halted the activity of full destruction.

  • I absolutely love this product. I have been using it on my computer for 2 years and it have never been infected with a virus. To me, it is the best antivirus out there.

  • I have had PC matic since they started. I had many anti virus prpducts companies. Many of them came with my computer as bonus features. I trusted these companies and paid them to protect my computer. But many times I had viruses come in and ruined my data/ cyber attacks are frequent these days.
    The companies I paid to keep my computer clean, failed. With PC matic I never saw any viruses. The program automatically found them and eliminated any threats to my computer. Very easy to use and very affordable. Don’t trust the protection your computer came with. Go with PC matic.

  • Top product in terms of antivirus protection

    It is one of the best programs I’ve used. yes, it is more of a traditional antivirus.

  • Very happy with PCMatic’s functions. I have had it now for four years and it is very easy to use. Great at optimizing my system during off hours and has an effective firewall. Thanks PCMatic for 4 years of trouble free computers.

  • PCMatic is the most efficient and most economical protection… well..Something you can really AFFORD in a long run.
    A year of protection on 5 machines cost less than one trip to the computer store to have a virus removed. It was good to read a review and find out that there are actually some new options.

    It’s the best value in protection.

  • As an owner of both MAC’s and PC’s, I love this product. The MAC protection is new, so I expect it to get better with age. Pretty simple to use, and new Mac IOS will block items as well until you turn them on System Preferences. What I really like, is the fact that I don’t have the program POPPING UP telling me I have a virus or whatever. Because I have never seen any so far. NONE, Zero, Zilch.

  • I enjoy PCMatic
    I have it at work, I have it at home.
    And even my tablet has it.
    Good US-made product.

  • Very satisfied with the easy of installation, use and security this antivirus provides for PC. I am still running windows 7 and need the support the PC Matic provides. Thanks for the review of Pc Matic, guys. Happy that someone might pick this product as well.
    Of course, it is not free or quite cheap – but still. Hits the spot.

  • I’ve been a PC Matic customer for several years now, never had a problem or concern when PC Matic took over keeping my home and laptop computers safe from viruses, malware, and other nasty invasions. I have used their customer service once or twice and always get to talk to an American. Makes sense to me, an American made product with American technicians and staff.

    Thank you, all of you, at PC Matic.

  • I have used many antivirus software over the years and PC Matic is the first one that meets all my needs for family computers. It gives real-time protection and I can also scan my devices from time to time.
    This antivirus is easy to run and the reports it generates are easy to read. Life made simple again.

  • I’ve used PC matic for years and have not had any problems. Trust me when I say. I compared it with avast, avira and even kaspersky.

    Pc Matic wins.

  • I highly recommend PCMatic. Anyone can download it for free and for a small fee get a top product (that’s what I did, and I don’t regret)

  • I am not a tech oriented guy and I rely on products I purchase to keep my computer and my personal information safe! PCMatic delivers on every promise they make. If you want peace of mind when it comes to security, buy this product and take a nap! You’re covered like Grand Ma’s blanket covering you! Even when you have a mac to protect.
    beware! it is not a free antivirus.

  • I had been checking customer reviews for PC Matic on a monthly basis for a couple years. Over that time, they had gotten very FEW “not so good” reviews. Bought it almost a year ago and had no hesitation purchasing the Lifetime Evergreen plan. I’ve had McAfee, Bitdefender, Norton & Kaspersky and none of these can hold a candle to PC Matic in both price and service. Installation was simple, although it does come with a LOT of material to read over, so it does take a while to go through, but it is all great information. They break it down into understandable terms, so it’s easy to follow. So far, I’ve not had any problems or issues, and I really don’t expect to because the program is so automated that it will take care of things you had not considered before until you get your report and see everything that is being taken care of for you. I specifically like it because it’s a U.S. based business. None of the ones I’ve used in the past are U.S. companies and don’t know any that are besides PC Matic. In fact, even though Bitdefender claims to be a free anti-virus, there is no one to contact. Probably because it’s based in Russia. At least it was when I tried it. It’s also a difficult program to get off your machine. Once it’s downloaded, it put files in places all over the hard drive that other programs don’t, so that was scary. I can also say the speed of my pc has increased. Another great plus for PC Matic is even though the whole program is completely automated, you are still in the driver’s seat as to what & when you want things setup as well as how often. With any other anti-virus program it’s here we are, put us on your pc and don’t tell us how to do our job. Just go away and pay out fees! So if you haven’t tried PC Matic yet, you should!

  • I have used PC Matic for about five years. Although I only have one computer I still think PC Matic is my best option. In the ast I have used Trend, Norton, McAfee, etc. I have NEVER had an issue with PC Matic. I love that PC Mayos is American-made, American-owned and American-run. I am so glad I changed companies. I felt I could trust PC Matic and now after five years, I KNOW I can!