PCMatic Review: Is PC Matic Any Good?
We took our time to review PC Matic, and if it’s affordable protection for 5 devices that you need, this software is the right choice. Just try it, and you will be surprised by its performance. Again, this isn’t just an antivirus, but a set of optimization tools that are capable of significantly boosting system performance. Sadly, while the whitelisting approach is quite impressive, it does have some flaws. It constantly blocks legit apps and programs, which can be quite frustrating for many users.
However, thanks to the recent update, you can now white-list all known apps before the scan. And with a special deal for a yearly plan (5 PCs) there’s no reason not to enjoy this US-based product.
The addition of full Android support is excellent news. That means you can use this product not only on your PC but also protect your mobile devices (like a phone or tablet); therefore, PCMatic’s special offers for 5 or more devices are in high demand. System load is phenomenally low, and there’s a lot of room for tweaking during the scans. But support isn’t as friendly or quick to respond as it could be, and while the interface is friendly, it might be a bit confusing for some users.
The List of Pros and Cons
- Impressive white-list-based anti-malware protection
- Affordable, compared to similar products
- Offers a lifetime subscription
- Results page is very informative
- PC optimization tools are excellent
- Comes with a 30-day money-back guarantee
- Abundance of false positives in third-party lab tests
- Hasn’t yet been tested by many independent companies
- Manual tests aren’t very easy to run
- A unique approach to detecting and eliminating malware
- Whitelisting, Fileless Script Block and RDP Port Controls
- Compatible with every single Windows OS, starting with XP
- Available in English, German, French, Italian, Spanish, Portuguese, and Japanese
- Full support of Android devices
- Automated PC Maintenance
- Low system impact, works with decades-old computers
- Built-in AdBlocker
- Very user-friendly, easy to install
Modern-day antivirus products focus all of their resources on detecting and eliminating malware threats. Tune-up/optimization tools come as a bonus, nothing more. That’s not the case with PC Matic: developed by PC Pitstop, an Iowa-based company, it uses an entirely different approach. It constantly offers valuable deals for both new and existing customers. First of all, it’s a tool for tuning up your computer; the built-in antivirus is just a small part of the package.
Furthermore, you won’t find the traditional signature/heuristic scanning techniques here. Pitstop believes that whitelisting is the best tool against malware. Fileless Script Blocking and RDP Port Controls will also make sure your device is safe and sound. Let us go ahead with the PC Matic review and talk more about these highly unusual methods of dealing with online threats.
Features of PC Matic
- Owners of outdated computers
- People that are still using Windows XP
- Users looking for an all-in-one product
Reliability and Security
PC Matic isn’t a regular antivirus solution – we have already established that in this review. And for that reason, it is a bit tricky to test it. Recently, Virus Bulletin ran this software through a series of tests, and it managed to earn a perfect (100%) detection rating. However, while this product was fantastic in the RAP test, in the VB100 test, it failed several times.
But that’s because PC Matic is constantly blocking valid programs. In the AV-tests, the antivirus earned a perfect score for performance, but rather average results in the zero-day attacks test. At the same time, it blocked 800+ legit programs. For comparison, Webroot SecureAnywhere used to be the product with the higher level of false positives, and it had only 12 of those.
In our series of tests where we intentionally plant malware samples on the system, PC Matic blocked them all. To clarify: most of these were blocked because they were not on the whitelist. Only 18 percent of those samples were called dangerous by the Super Shield. Another 54% were labeled unknown, while 11% were flagged as good, but were still blocked.
We launched the same “pack” of malware samples the next day, and the results were different. All the unknown and good samples were now labeled as dangerous. That’s because whenever this product comes across unknown files/apps, it submits them for an in-depth analysis. And, 24 hours later, all these unknowns are identified.
Since whitelisting is a new way of detecting malware, you’re probably wondering how it works. Most antiviruses on the market create blacklists of constantly evolving malware codes/algorithms. PC Matic does the opposite: it creates a whitelist of known safe files. So, whenever it encounters files from the list, it leaves them alone.
All the other files are sent to the company’s research team for analysis and quick tests. As we’ve just mentioned, it takes up to a full day for the team to categorize the unknown files either as safe or dangerous. The most significant disadvantage of this method is that you’ll always have to manually “tell” the antivirus that specific files, programs, and sites shouldn’t be blocked.
But whitelisting isn’t the only technology used by PC Matic. Hackers are known to use tools like PowerShell to install malware without any .exe files. The Fileless Script Block is the company’s exclusive agent that is excellent at detecting malicious scripting activity. Finally, RDP Controls prevents criminals from getting access to RDP ports.
With PC Matic, scans are a bit different from the other products. Instead of running a specific test that focuses on finding and dealing with malware, you run a full scan. It includes complete disc fragmentation, performance tweaks, and, of course, malware detection. First, the software launches a quick diagnostic scan to check for issues in the OS and to attend to them.
Performance, Security, Maintenance, and Stability are the cornerstones of this scan. In a way, this is a combination of tune-ups, optimization, defragmentation, and regular antivirus scans. Junk files, craplets, driver updates, and potentially dangerous files – that’s what PC Matic checks the system for. Next, it runs a number of benchmark tests and creates a detailed report.
Failed tests are painted red; gray indicates that a particular test was skipped. Green means your PC performed excellently in a test. With yellow, blue, and purple, you get quick tips and possible solutions. You can run a malware scan separately: all you have to do is uncheck all the other options.
Note: this is the quick malware scan we’re talking about. If you need the full scan, you’ll need to go Options – Scan Options – Quick/Full Malware Scan and select Full.
Other PC Matic Features
The AdBlocker is a relatively simple tool – it works just like all the other ad blockers. With it on, you’ll get rid of most malicious and annoying ads. The so-called “malvertising” attacks have evolved over the last couple of years, but PC Matic is doing a fantastic job of eliminating them. As for the ads, they are known to collect personal information, including browsing habits.
And what about the maintenance tools, you might ask? This product’s Automated Maintenance is quite impressive and is capable of significantly improving system performance. It runs automatically when the user scans the PC. Here is a list of things this tool does during a full OS scan:
- Removing junk files (and freeing up space)
- Optimizing broadband
- Defragmenting all local discs
- Updating all the drivers on the OS
- Cleaning the registry, speeding up the system
- Improving SSD performance
- Excluding non-essential apps from the start-up list
- Getting rid of non-essential OS tasks
- Speeding up downloads in Internet Explorer and Firefox
- Patching up security holes in software
PC Matic Performance
You’ll be surprised by how little system impact this product has. We already mentioned that it can work with Win XP (along with Vista, 7, 8, and 10). On the official website, hardware requirements include a 1GHz CPU, 512MB RAM, and 1GB of free space on the hard drive. Yes, PC Matic is the least demanding antivirus on the market.
We ran several tests with PC Mark, and they all proved this. An OS Without this software earned a score of 2500; with it installed, the score was 2492. However, it’s important to note that you’ll need to be connected to the Internet to perform tests. Secondly, once a scan is done, PC Matic requires a reboot, and then it starts another scan.
Ease of Use
Although this is a highly unusual antivirus, it’s still on par with the most user-friendly solutions. While Android is also supported, it is clear that PC Matic was initially designed for Win-run PCs. Installation is very fast and easy – you won’t have any problem with downloading and installing the software. A regular user might be a bit intimidated by all the available options, but, again, the interface is very friendly.
Some antiviruses tend to warn the user when he/she visits potentially dangerous websites or downloads .exe files from the Internet. One of the best things about this product: it doesn’t “attack” you with pop-up messages all the time. The biggest downside – PC Matic slows down the launch of standard apps. In this regard, it lags behind the competition.
Annual Subscription: $50 for 5 PCs
Lifetime Subscription: $150 for 5 PCs
These plans offer protection (and optimization) for five devices. The customers can purchase licenses for up to 20 devices, which is quite impressive and make it best paid antivirus. However, that won’t change any details of your coverage or access to any additional features. Moreover, in comparison with the competitors, these price-tags are highly affordable.
The Lifetime subscription, in turn, is a unique opportunity to save a lot of money. No other antivirus/optimization product on the market offers a similar deal.
There’s also a free version available, but it’s not particularly impressive. The only thing that a user can do with it is run scans. However, once the test is over, you won’t be able to fix any issues with PC Matic unless you purchase one of the available plans. With the paid plans, you can always rely on a 30-day money-back guarantee and get a refund during those 30 days.
Support and Customer Service
On the PC Matic official website, you’ll find a lot of useful information. The list includes an extensive FAQ page, lots of how-to videos, and user guides. On the Customer Service page, there’s some sort of an interactive knowledge base. The system will ask you a series of questions and give answers depending on the information you share with it.
True, it’s not as easy and friendly as, say, a live chat, but you will be able to solve most of your problems. On the Technical Support page, users can send a message via email. According to the website, it won’t take more than a day for the customer to get an answer. Our team of experts tested that claim several times and confirmed that they answer relatively quickly.
There’s also a 32-page long user’s guide with detailed info on every single feature PC Matic has. The how-to videos are very helpful and easy to understand. If you’re not a tech-savvy user, these will let you make sense of all the available features. Topics like installation, logging in, scheduling, and system cleaning are fully covered.
PC Matic Antivirus FAQ
PC Matic Alternatives & Competitors
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