PC Matic Review

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Editor's Choice: Best Antiviruses in 2019

$19.95
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Money-back guarantee - 30 days
$39.99
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Money-back guarantee - 30 days
$29.99
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Money-back guarantee - 60 days

PCMatic Review: Is PC Matic Any Good?

We took our time to review PC Matic, and if it’s affordable protection for five devices that you need, this software is the right choice. Again, this isn’t just an antivirus, but a set of optimization tools that are capable of significantly boosting system performance. Sadly, while the whitelisting approach is quite impressive, it does have some flaws. It constantly blocks legit apps and programs, which can be quite frustrating for many users.

The addition of full Android support is excellent news. That means you can use this product not only on your PC but also protect your mobile device (like a phone or tablet). System load is phenomenally low, and there’s a lot of room for tweaking during the scans. But support isn’t as friendly or quick to respond, and while the interface is friendly, it might be a bit confusing for some users.

Total AV deal

The List of Pros and Cons

We like:

Impressive whitelist-based anti-malware protection
Affordable, compared to similar products
Offers a lifetime Subscription
Results page is very informative
PC optimization tools are excellent
Comes with a 30-day money-back guarantee

We don't like:

The antivirus is known to block valid apps/programs
Abundance of false positives in third-party lab tests
Hasn’t yet been tested by many independent companies
Full malware scan leaves a lot to be desired
Manual tests aren’t very easy to run
Regular apps can take longer to launch

Highlights

  • A unique approach to detecting and eliminating malware
  • Whitelisting, Fileless Script Block and RDP Port Controls
  • Compatible with every single Windows OS, starting with XP
  • Available in English, German, French, Italian, Spanish, Portuguese, and Japanese
  • Full support of Android devices
  • Automated PC Maintenance
  • Low system Impact, works with decades-old computers
  • Built-in AdBlocker
  • Very user-friendly, easy to install

Modern-day antivirus products focus all of their resources on detecting and eliminating malware threats. Tune-up/optimization tools come as a bonus, nothing more. That’s not the case with PC Matic: developed by PC Pitstop, an Iowa-based company, it uses an entirely different approach. First of all, it’s a tool for tuning up your computer; the built-in antivirus is just a small part of the package.

Furthermore, you won’t find the traditional signature/heuristic scanning techniques here. Pitstop believes that whitelisting is the best tool against malware. Fileless Script Blocking and RDP Port Controls will also make sure your device is safe and sound. Let us go ahead with the PC Matic review and talk more about these highly unusual methods of dealing with online threats.

Features of PC Matic

Price$50
Discount Available
Money back Guarantee30 days
Real-time Antivirus
Manual Virus Scanning
USB Virus Scan
Registry Startup Scan
Auto Virus Scanning
Scheduled scan
Anti-Spyware
Anti-Worm
Anti-Trojan
Anti-Rootkit
Anti-Phishing
Anti-Spam
Email Protection
Chat/IM Protection
Adware Prevention
Windows
Mac
IOS
Android
Ease of use4/5
Personal Firewall
Parental Control
Game Mode
VPN Service
Smartphone Optimizer
Device Tune-up
Safe browser
Live Help
Phone support
Email support
Ticket support

Best For

  • Owners of outdated computers
  • People that are still using Windows XP
  • Users looking for an all-in-one product

Reliability and Security

PC Matic isn’t a regular antivirus solution – we have already established that in this review. And for that reason, it is a bit tricky to test it. Recently, Virus Bulletin ran this software through a series of tests, and it managed to earn a perfect (100%) detection rating. However, while in the RAP test, this product did fantastic, in the VB100 test, it failed several times.

But, that’s because PC Matic is constantly blocking valid programs. In the AV-Comparatives tests, the antivirus also earned a perfect score (in the zero-day attacks test). At the same time, it blocked 800+ legit programs. For comparison, Webroot SecureAnywhere used to be the product with the most false positives, and it had only 12 of those.

In our series of tests where we intentionally plant malware samples on the system, PC Matic blocked them all. To clarify: most of these were blocked because they were not on the whitelist. Only 18 percent of those samples were called dangerous by the Super Shield. Another 54% were labeled unknown, while 11% were flagged as good, but were still blocked.

We launched the same “pack” of malware samples the next day, and the results were different. All the unknown and good samples were now labeled as dangerous. That’s because whenever this product comes across unknown files/apps, it submits them for an in-depth analysis. And, 24 hours later, all these unknowns are identified.

PCMatic (PC Matic) Antivirus review

Malware Protection

Since whitelisting is a new way of detecting malware, you’re probably wondering how it works. Most antiviruses on the market create blacklists of constantly evolving malware codes/algorithms. PC Matic does the opposite: it creates a whitelist of known safe files. So, whenever it encounters files from the list, it leaves them alone.

All the other files are sent to the company’s research team for analysis and quick tests. As we’ve just mentioned, it takes up to a full day for the team to categorize the unknown files either as safe or dangerous. The most significant disadvantage of this method is that you’ll always have to manually “tell” the antivirus that specific files, programs, and sites shouldn’t be blocked.

But whitelisting isn’t the only technology used by PC Matic. Hackers are known to use tools like PowerShell to install malware without any .exe files. The Fileless Script Block is the company’s exclusive agent that is excellent at detecting malicious scripting activity. Finally, RDP Controls prevents criminals from getting access to RDP ports.

Scanning Options

With PC Matic, scans are a bit different from the other products. Instead of running a specific test that focuses on finding and dealing with malware, you run a full scan. It includes complete disc fragmentation, performance tweaks, and, of course, malware detection. First, the software launches a quick diagnostic scan to check for issues in the OS and to attend to them.

Performance, Security, Maintenance, and Stability are the cornerstones of this scan. In a way, this is a combination of tune-ups, optimization, defragmentation, and regular antivirus scans. Junk files, craplets, driver updates, and potentially dangerous files – that’s what PC Matic checks the system for. Next, it runs a number of benchmark tests and creates a detailed report.

Failed tests are painted red; gray indicates that a particular test was skipped. Green means your PC performed excellently in a test. With yellow, blue, and purple, you get quick tips and possible solutions. You can run a malware scan separately: all you have to do is uncheck all the other options.

Note: this is the quick malware scan we’re talking about. If you need the full scan, you’ll need to go OptionsScan OptionsQuick/Full Malware Scan and select Full.

Other PC Matic Features

The AdBlocker is a relatively simple tool – it works just like all the other ad blockers. With it on, you’ll get rid of most of the malicious and annoying ads. The so-called “malvertising” attacks have evolved over the last couple of years, but PC Matic is doing a fantastic job of eliminating them. As for the ads, they are known to collect personal information, including browsing habits.

PCMatic Review

And what about the maintenance tools, you might ask? This product’s Automated Maintenance is quite impressive and is capable of significantly improving system performance. It runs automatically when the user scans the PC. Here is a list of things this tool does during a full OS scan:

  • Removing junk files (and freeing up space)
  • Optimizing broadband
  • Defragmenting all local discs
  • Updating all the drivers on the OS
  • Cleaning the registry, speeding up the system
  • Improving SSD performance
  • Excluding non-essential apps from the start-up list
  • Getting rid of non-essential OS tasks
  • Speeding up downloads in Internet Explorer and Firefox
  • Patching up security holes in software

PC Matic Performance

You’ll be surprised by how little of the system impact this product has. We already mentioned that it can work with Win XP (along with Vista, 7, 8, and 10). On the official website, hardware requirements include a 1GHz CPU, 512MB RAM, and 1GB of free space on the hard drive. Yes, PC Matic is the least demanding antivirus on the market.

We ran several tests with PC Mark, and they all proved this. An OS Without this software earned a score of 2500; with it installed, the score was 2492. However, it’s important to note that you’ll need to be connected to the Internet to perform tests. Secondly, once a scan is done, PC Matic requires a reboot, and then it starts another scan.

Ease of Use

Although this is a highly unusual antivirus, it’s still on par with the most user-friendly solutions. While Android is also supported, it is clear that PC Matic was initially designed for Win-run PCs. Installation is very fast and easy – you won’t have any problem with downloading and installing the software. A regular user might be a bit intimidated by all the available options, but, again, the interface is very friendly.

Some antiviruses tend to warn the user when he/she visits potentially dangerous websites or downloads .exe files from the Internet. One of the best things about this product: it doesn’t “attack” you with pop-up messages all the time. The biggest downside – PC Matic slows down the launch of standard apps. In this regard, it lags behind the competition.

PCMatic Pricing

Annual Subscription:               $50

Lifetime Subscription:             $150

These plans offer protection (and optimization) for five devices. The customers can purchase licenses for up to 125 devices, which is quite impressive and make it best paid antivirus. However, that won’t change anything and won’t give access to any additional features.

In comparison with the competitors, these price-tags are highly affordable. For example, Bitdefender for five devices costs 69.99 dollars, while Kaspersky is available for $99.95.

The Lifetime subscription, in turn, is a unique opportunity to save a lot of money. No other antivirus/optimization product on the market offers a similar deal.

There’s also a free version available, but it’s not particularly impressive. The only thing that a user can do with it is run scans. However, once the test is over, you won’t be able to fix any issues with PC Matic unless you purchase one of the available plans. With the paid plans, you can always rely on a 30-day money-back guarantee and get a refund during those 30 days.

Support and Customer Service

PC Matic Reviews

On the PC Matic official website, you’ll find a lot of useful information. The list includes an extensive FAQ page, lots of how-to videos, and user guides. On the Customer Service page, there’s some sort of an interactive knowledge base. The system will ask you a series of questions and give answers depending on the information you share with it.

True, it’s not as easy and friendly as, say, a live chat, but you will be able to solve most of your problems. On the Technical Support page, users can send a message via email. According to the website, it won’t take more than a day for the customer to get an answer. Our team of experts tested that claim several times and confirmed that they answer relatively quickly.

There’s also a 32-pages long user’s guide with detailed info on every single feature PC Matic has. The how-to videos are very helpful and easy to understand. If you’re not a tech-savvy user, these will let you make sense of all the available features. Topics like installation, logging in, scheduling, and system cleaning are fully covered.

PC Matic Alternatives & Competitors

Looking for good alternatives to PC Matic Antivirus? We can help you:

PC Matic Video Review: How to install PC Matic on your PC

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james m howell
james m howell

microsoft now has a download they call major av. How about checking it out,

John Gates
John Gates
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Looks good to me!

Pros
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Cons
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Lucille Bridges
Lucille Bridges
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Former customer.

Pros
I have used PC Magic for a while and was somewhat pleased.
Cons
Unfortunately the overall mayhem that I have been left to deal with has left me questioning their integrity regarding their billing practices. I was never notified that my subscription was due for renewal and instead PC Matic just took it upon themselves to just cancel and remove my software protection without me knowing it. I was hacked by a number of criminals and am having to deal with the fraud department just to get access to my own accounts. Thanks a lot PC MATIC for your very unprofessional business tactics!!!
T Vincent
T Vincent
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I bought the Lifetime ‘Evergreen’ several years ago and run it on PCs and laptops. I had been looking for ‘whitelisting’ and was really happy to find it in a consumer package (there is a much higher time/cost professional solution for networks). The learning curve is steep – though they have improved it. Basically, once you install, you have to run tests. The tests identify those programs that it already knows about and it labels them (safe/dangerous) – but it is left with several dozen which it does not recognize. These could be ‘zero-day’ exploits or new nasties or just… Read more »

Pros
Few 'false' results - however, it takes its time testing.
Once fully installed, including 24 hours to test unknown programs, it works faster with less system stress than others
Cons
Learning curve is steep as this is a radically different approach.
Support is the knowledge-base and quick response to email - no 'talk'.
Dan T
Dan T
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I use to use Webroot, however, I was having issues with Webroot breaking my CrashPlan Pro cloud backup software along with some other software on my Windows 10 Pro 64bit computer. With PC Matic, I haven’t had any of these issues.

Pros
Great value with Evergreen.
I had 1 false positive, however, it was easy to whitelist. It was a VPN software I downloaded. It actually gave me peace of mind that the software was actually working. I haven't had a problem after I whitelisted the VPN software.
Cons
The initial setup didn't enable some features by default, for me, it was easy to configure, however, I could see how it may be difficult for some users.
Darrin Cheraso
Darrin Cheraso
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I have used PC Matic for years on several of my devices. I first used it on an older laptop that was so slow, I could barely get it to power up so I could get all of my files moved out of it for transfer to my newest device. PC Matic was very turnkey and it was easy to download even on a very slow, old, outdated machine. The scanning and repair process was very easy to do, literally requiring only one button push to do it. PC Matic ran through the process very quickly in just minutes, defragging… Read more »

Pros
Easy to use, low price, designed to work flawlessly even on the slowest outdated computers
Cons
loading, loading, loading... may be a bit too long sometimes
BBrooksS
BBrooksS
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PCMatic leads the way! If you haven’t tried it yet, give ‘er a go!
Haven’t found any yet after several years usage!++ And no, Rob Cheng and I have never met and I am NOT an employee of PCMatic!++

ps: I had a kaspersky antivirus before – it sucks. Loaded my laptop and caused overheating.

Pros
5 devices for $50! ++ Ease of use! ++ Blacklist no longer my concern! ++ NO MORE MALWARE!!!++
Cons
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Jack
Jack
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Runs in the background, and doesn’t slow down my computers, nice to see weekly reports of any viruses or other issues it automatically fixed. The full scan did not take too long. But for some non-tech-savvy users it might be slightly too complicated.

Pros
Runs in the background seamlessly
Makes me feel safe online
Reports are fantastic
Inexpensive!!!! Cheap compared to most competitors
Support is super fast.
Cons
Can’t think of any
Tony Laub
Tony Laub
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Very staisfied with PCMatic

Pros
$50.00 price covers FIVE different devices. Since I started using it for my family we have had ZERO virus problems!!!
Cons
NONE
Nick Cirigliano
Nick Cirigliano
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Satisfied customer. Bought Pc Matic after reading a review on this site. So far, so good. Thanks, guys!

Pros
The best, period. Used the rest with the price increases and calling allover the world for support. PC Matic has never had an issue and peace of mind is important.
Cons
None at all.
Richard Green
Richard Green
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Fully satisified with no issues since installed a couple of years….I have only one computer. Wished subscription could be used on Android tablet also.

Pros
Works consistently well....no issues since installed a couple of years ago
Cons
None
Frank B-i
Frank B-i
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Great antivirus system.
But, to me the design seem ted outdated.
Also, the pricing… not the most cheap out there. For instance, saw here that I can buy total av for $29.99 – hard to beat.

Pros
Very user friendly.
Cons
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FLOYD BEATTY
FLOYD BEATTY
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I highly recommend this product for protecting your computer(s)!

Pros
I have had PC Matic for years for years now and it is like an old friend. Every Saturday morning I am greeted with a message that my, and my wife's computers have been scanned, cleaned and all we are required to do is restart the computer to allow the changes to take place. I have the lifetime package and my wife has the newest Microsoft OS while I am still with the 7 OS. I highly recommend the product and the company and would fully agree to answer questions a customer would like to ask.
Cons
Ya gotta restart your computer to have the changes take effect.
Sue Solvig
Sue Solvig
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I trust PC Matic. I have our laptops scanned every week. My bf and me have cute little HPs and they never get sick! Cool!

Pros
Easy to install
Easy to set weekly scans
It scans and checks everything
Blocks bad web sites
❤️❤️❤️
Cons
Non
Jazz_Mean
Jazz_Mean
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Got PC Matic because of the reviews from other happy users. Didn’t regret it even for a moment. The installation was simple and it runs like a clock. Best antivirus I’ve tried so far.

Pros
Easy to use
Best protection
Cons
may be lil bit pricey