PCMatic vs ESET: Which antivirus is better in 2022?

I had been checking customer reviews for PC Matic on a monthly basis for a couple years. Over that time, they had gotten very FEW "not so good" reviews. Bought it almost a year ago and had no hesitation purchasing the Lifetime Evergreen plan. I've had McAfee, Bitdefender, Norton & Kaspersky and none of these can hold a candle to PC Matic in both price and service. Installation was simple, although it does come with a LOT of material to read over, so it does take a while to go through, but it is all great information. They break it down into understandable terms, so it's easy to follow. So far, I've not had any problems or issues, and I really don't expect to because the program is so automated that it will take care of things you had not considered before until you get your report and see everything that is being taken care of for you. I specifically like it because it's a U.S. based business. None of the ones I've used in the past are U.S. companies and don't know any that are besides PC Matic. In fact, even though Bitdefender claims to be a free anti-virus, there is no one to contact. Probably because it's based in Russia. At least it was when I tried it. It's also a difficult program to get off your machine. Once it's downloaded, it put files in places all over the hard drive that other programs don't, so that was scary. I can also say the speed of my pc has increased. Another great plus for PC Matic is even though the whole program is completely automated, you are still in the driver's seat as to what & when you want things setup as well as how often. With any other anti-virus program it's here we are, put us on your pc and don't tell us how to do our job. Just go away and pay out fees! So if you haven't tried PC Matic yet, you should!

All of it sounds good except it's not an all in one product if it doesn't cover the IOS.

Really good. Easy to understand.

ESET May be good antivirus but absolutely the worst customer service I have ever seen. I tried to renew on several occasions my license which was rejected. The website claimed to have the wrong expiration date on CC but it ended up on my Card. I spent 6 hours on the phone waiting to speak to someone. I left numerous messages to be called back Finally I spoke to someone and took care of all. They said they were short staffed. Only three working for such a big company. I did receive two emails from an Emily Thompson from lead development. This was her response “ Good afternoon Sam, I appreciate you letting me know. Have a great afternoon, Emily Thompson Lead Development Assistant ESET North America That’s the response after 6 hrs wait time and ten emails to solve my renewal. It’s a good thing I didn’t have a technical issue. Not happy at all. As a physician, I have more important things to do these days than wait in phone or send emails to ESET

It is relatively inexpensive as compared to most of the other antivirus solution and also doesn’t consumes too much of CPU power while running in the background. Well, for a casual user like myself it seems enough.

I have been using it for many years and never had any problems. I don't visit suspicious sites though... that might be the case LOL