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Norton vs ESET: Which antivirus is better in 2020?

Overall Score:
9.4
Features
Value for money
Support
Ease of use
Price:$39.99
Overall Score:
8
Features
Value for money
Support
Ease of use
Price:$49.99
Norton Antivirus Review - iconNorton Eset Antivirus IconEset
Pricing
Price$39.99$49.99
Money back Guarantee
Scanning
Real-time Antivirus
Manual Virus Scanning
USB Virus Scan
Registry Startup Scan
Auto Virus Scanning
Scheduled scan
Threat type
Anti-Spyware
Anti-Worm
Anti-Trojan
Anti-Rootkit
Anti-Phishing
Anti-Spam
Chat/IM Protection
Adware Prevention
Compatibility
Windows
Mac
Android
IOS
Usage
Ease of use
Extra features
Personal Firewall
Parental Controls
Gamer Mode
VPN Service
Smartphone Optimizer
Device Tune-up
Safe browser
Support
Live Help
Phone support
Ticket support

Norton highlights:

  • Safe and reliable files and data storage
  • Blocking of illegitimate software
  • Flexible scanning options
  • User-friendly interface
  • Decent variety of packages

Eset highlights:

  • Compatibility with all Windows versions – Vista through Windows10.
  • A special package for Mac, Linux, and Android available.
  • High-quality protection from malware, viruses, spyware, and ransomware.
  • A built-in e-mail scanning feature.
  • An automatic real-time scanning.
  • Phishing protection.
  • An AMSI protection module for quick detection of unwanted JS code.
  • A medium system impact.
  • Availability of premium packages for advanced protection.

Last Customer Reviews: Norton vs Eset

Richard Stevens
You have given Norton a top rating and I have been using Norton on my computers for several years. However, after I had tried a Software cleaning program for a year then decided to uninstall it, it left an annoying nag pop up that Norton did nothing about. I tried Malwarebytes and it immediately detected it as malware and eliminated it. Shouldn't Norton have done that? What other programs would have worked like Malwarebytes since I notice that Malwarebytes doesn't get a top review from you?
Bridget Cunningham
April 2020--I have been a Norton customer for years. My subscription auto-renewed in January 2020. I began getting error messages on my laptop saying that my subscription has lapsed, which it had not, and that the virus protection programs could not run or update. I spent 3 hours on the phone with Norton Support for them to correct the issue. Supposedly, the issue was fixed. The same issue with error messages occurred again in February. Another 3 hour phone call, with the issue supposedly fixed. The same issue occurring in April. I had 2 more 3+ hour phone calls, with the Support person telling me in the end that he could not fix the issue and that the issue had to get raised to their engineering team and that I would hear back from them in 7-10 days! The support person had enabled and disabled dozens of settings on my computer so that my computer function was negatively impacted. I ended up having to spend another 5+ hours on the phone with Dell Support. In the end, my computer function had been so negatively impacted by Norton Support that Dell had to do a complete factory reset on my laptop. They had to remove Norton from my computer as a part of the exercise. I since spent another hour on a chat with Norton trying to find out when Norton Support is going to rectify the issue and get Norton replaced on my computer. I am paying for this service that I don't even have. They said another 7-10 business days! They have limited staff due to Coronavirus and everyone is working from home?? How does that even happen to a tech company??!! No capability to work from home. Are you kidding?? So, in the meantime, I have no virus or malware protection, and I am inundated with ad's. Awful. And I have no remedy. Beyond angry and I will post negative reviews on every site that I can find.
Frank Johnson
I've been using Norton antivirus for years and never been disappointed. It is a very good software with which everything can be secured & protected. Truly delightful product to use. I would recommend to a friend.
marcie
It is relatively inexpensive as compared to most of the other antivirus solution and also doesn’t consumes too much of CPU power while running in the background. Well, for a casual user like myself it seems enough.
Cranky_Joe
I have been using it for many years and never had any problems. I don't visit suspicious sites though... that might be the case LOL
$eth
Not the best available in the market. Fails to detect viruses at times. Had to reinstall the system once because one threat was missed. Lame.