Sophos vs ESET: Which antivirus is better in 2022?

ESET May be good antivirus but absolutely the worst customer service I have ever seen. I tried to renew on several occasions my license which was rejected. The website claimed to have the wrong expiration date on CC but it ended up on my Card. I spent 6 hours on the phone waiting to speak to someone. I left numerous messages to be called back Finally I spoke to someone and took care of all. They said they were short staffed. Only three working for such a big company. I did receive two emails from an Emily Thompson from lead development. This was her response “ Good afternoon Sam, I appreciate you letting me know. Have a great afternoon, Emily Thompson Lead Development Assistant ESET North America That’s the response after 6 hrs wait time and ten emails to solve my renewal. It’s a good thing I didn’t have a technical issue. Not happy at all. As a physician, I have more important things to do these days than wait in phone or send emails to ESET

It is relatively inexpensive as compared to most of the other antivirus solution and also doesn’t consumes too much of CPU power while running in the background. Well, for a casual user like myself it seems enough.

I have been using it for many years and never had any problems. I don't visit suspicious sites though... that might be the case LOL